The government service platform for human resources and social security is hosted by Ministry of Human Resources and Social Security. As the general portal of human resources and social security government services, it provides public services in employment and entrepreneurship, social security, talent team building, personnel system reform, wage and income distribution, labor relations, social security cards and so on.
12333, as the national public service telephone of human resources and social security system, mainly provides public services such as policy consultation, information inquiry, service guide, complaints and reports in the fields of employment, social insurance, personnel, talent, wage and income distribution, labor relations, etc. By the end of 20 16, the telephone consultation service of 12333 has achieved full coverage of cities and regions, with more than 4,000 people consulting, and the total number of telephone consultations per year has reached more than 80 million.