How to operate enterprise information service?

Enterprise informatization is divided into three levels. First, it is a single application system, such as computer-aided production design, manufacturing and office automation of a single department. On this basis, the application systems are integrated, and the production process is re-engineered under the application of enterprise resource planning system (ERP) to form a complete intranet. After that, by establishing a website on the Internet, promoting e-commerce, integrating the intranet and the Internet, and fully realizing enterprise informatization. Take Lenovo Group as an example. When customers buy Lenovo's products, they can communicate their needs to Lenovo through face-to-face communication, surfing the Internet and making phone calls. These requirements information enter Lenovo's intranet through Lenovo's customer management system, and then are decomposed under its ERP system. Through the product data management system and supply chain management system of ERP, it shows how much product inventory customers need. How much more needs to be produced; How many kinds of raw materials and auxiliary materials are needed to produce these products; Whether the supplier can supply these raw materials in time, what is the price, etc. If customers have special needs, they can also design and produce quickly through computer-aided. And every link of these decomposed information is related to finance, which makes finance conduct accurate cost accounting in time. As soon as the product leaves the warehouse, it is included in the accounts receivable. In this way, the decision-makers of enterprises can always know the changes of the market and the flow of enterprise funds, so as to make correct decisions. Wang Xiaoyan, vice president of Lenovo Group, said: Before the implementation of enterprise informatization, the production, supply, sales and service of enterprises were separated from each other. Business personnel can't know the inventory information in time, and can't deliver the goods in time after signing a contract with customers, which offends customers and loses the market; However, the purchasing and production planners can only look at the inventory to purchase and produce, and do not understand the changes in the market, which leads to the shortage or backlog of products, or missed business opportunities, or high costs. The implementation of informatization has dismantled the "wall" between various links within the enterprise. Now, Lenovo's inventory turnover has dropped from 72 days before informatization to 22 days in 2000, saving costs by 265,438+billion yuan and reducing costs by 654,38+26 billion yuan. The backlog loss decreased from 2% to 0. 19%, saving 326 million yuan, the overall expense rate of the company decreased from 20% to 9%, the labor productivity increased by 7%, and the profit rate increased by 6 1.3% on average every year. A series of figures caused sighs from business people who participated in the forum. Many business leaders commented: "I think XX enterprises can be called eXX enterprises by applying for a domain name online, setting up a website and email address, and adding photos of the general manager and products. Now I understand that enterprise informatization is not that simple at all. " Lenovo Group has improved its core competitiveness by applying foreign enterprise information software. Now, the group has set up a company to provide information software for domestic enterprises. This business was highly sought after at the Expo, and the business cards of the relevant personnel of the enterprise were quickly snapped up. At the Expo, nearly 100 IT companies from South Korea who develop computer-aided design, manufacturing and office automation software came to discuss cooperation regardless of language barriers. The person in charge of Western Century Software Company told the reporter that with the development of domestic enterprise informatization, the business of ERP will grow explosively, and IT enterprises will have unlimited business opportunities. The implementation of enterprise informatization will eventually promote the transformation of China from a manufacturing power to a manufacturing power.