1.** medical insurance service hotline * *: call the service hotline of the local medical insurance bureau for consultation, and follow the voice prompts or contact customer service personnel to inquire about the filing situation.
2.** official website query * *: Log in to the local medical insurance bureau or official website of the social security bureau and enter the remote medical record query system for query.
3.** Mobile applications such as WeChat/Alipay * *: If the local medical insurance system supports it, you can query through the medical insurance electronic service platform in mobile applications such as WeChat and Alipay.
4.** Medical insurance self-service terminal * *: Some cities can query filing information through medical insurance self-service terminal.
5.** Medical institution * *: directly consult at the medical insurance office or service desk of the hospital where the doctor visits, and the staff will inquire about the filing status through the inquiry system.
6.** On-site inquiry * *: Go directly to the local medical insurance management department or service center for inquiry.
When making an inquiry, please make sure that you have the necessary information at hand, such as personal medical insurance card number and ID card number, so as to make an inquiry smoothly.
I hope the above content can help you. Please consult a professional lawyer if you have any other questions.
Legal basis: Article 29 of the Social Insurance Law of People's Republic of China (PRC).
The medical expenses of the insured shall be paid by the basic medical insurance fund, and shall be directly settled by social insurance agencies, medical institutions and pharmaceutical business units.
The administrative department of social insurance and the administrative department of health shall establish a settlement system for medical expenses in different places to facilitate the insured to enjoy the basic medical insurance benefits.