Understand valuable customer information, such as company name, industry, development scale, market situation, etc. , the average person ignores or is not easy to collect, such as the events that customers are proud of, the honors they have won, the motives for buying products, and deep-seated concerns.
Prepare materials and auxiliary tools, pay attention to product quality and after-sales service. Before customers use products, words and deeds are an important basis for customers to judge product quality and after-sales guarantee;
Be prepared to answer all customers' questions. For sensitive issues, such as company situation, product advantages, technical content, price fluctuation, payment method, after-sales service, competitive product analysis, etc. The salesperson must answer in time. For professional problems (such as specific technical parameters, etc. ), we should invite technicians to answer, so that no matter what kind of questions customers ask, they can calmly deal with them and leave a good impression on customers.
Arrange the visit time according to the visit plan, and arrange the visit process reasonably according to the visit purpose, visit plan and the time that the customer may leave for himself;
Conduct customer visit drills. After the drill, I won the "business order" and became friends with each other.