(1) Go to the home page of JD.COM.
(2) Click on My Order.
(3) Enter my order.
(4) Find the third-party seller's order that needs to be cancelled.
(5) Click to cancel the order.
Tips: If you haven't received the goods for a long time, I suggest you contact JD.COM Online Customer Service to help you find the reason. For the products of third-party sellers, please contact customer service directly.
References:
JD。 COM- Why did the logistics show the receipt but didn't receive it?