2. If the login is unsuccessful for fifteen consecutive times, the user will be permanently locked by the system. This situation can be solved by self-help password retrieval, or by carrying relevant certificates and resetting BOC outlets. For more information, please call the customer service hotline of China Bank at 95566.
The above contents are for your reference. Please refer to the actual business regulations.
If you have any questions, please contact online customer service of Bank of China.
You are cordially invited to download and use China Bank Mobile Banking APP or China Bank Cross-border GO APP to handle related business.