"12333 Zhixuntong" intelligent service system organically integrates the knowledge base of 12333 telephone consultation center and the massive information resources of the portal website of the Municipal Human Resources and Social Security Bureau, emphasizes the "dialogue" service mode of human-computer interaction, and realizes the innovation of online consultation form and interactive process of the website.
The telephone consultation service of human resources and social security has played a great role in people's livelihood services. It not only becomes an important way for the broad masses to understand the information of labor security policies and safeguard their legitimate rights and interests, but also provides an important reference and basis for policy formulation, and also provides a channel to alleviate or solve problems, thus dissolving contradictions in the bud.
Social endowment insurance:
Social endowment insurance is a kind of social insurance system established by our government according to certain laws and regulations to solve the problem that workers reach the working age limit stipulated by the state to terminate their labor obligations or quit their jobs because of old age. Endowment insurance is an important part of social security system and one of the five most important social insurances.
According to the decision-making arrangements of the CPC Central Committee and the State Council, starting from June 5438+ 10, 2022, the national pension insurance will be co-ordinated.