The guide to handling letters and visits is an important announcement, which aims to provide the public with relevant information on handling letters and visits. According to the principle of openness and transparency of the China municipal government, government departments should promptly and accurately announce various policies, regulations, rules and their explanatory documents to the public, so as to let citizens know about government policies and regulations and relevant procedures for handling letters and visits. The guide usually includes the following contents: petition channels, petition methods, petition materials, handling procedures, precautions, etc. There are generally two channels for letters and visits, that is, written or oral, mainly by letter, telephone, e-mail or on-site consultation. According to the different channels of letters and visits, the ways of letters and visits are also different. For example, written letters and visits need to prepare specific letters and visits materials and supporting materials, and telephone or home consultation needs to provide detailed case information and relevant supporting materials. When handling letters and visits, relevant letters and visits materials are also very important. The materials usually need to be provided include: personal information certificate, certification documents, ownership certificate and other related materials. These materials need to be approved and verified before they can be submitted to government departments for processing. In addition to the channels, methods and materials of letters and visits, the guide will also describe the handling process of letters and visits in detail, and there will be corresponding precautions for uncertain problems in daily life.
What is the function of the petition process guide? The Information Guide of Letters and Visits Process can release the relevant policies, regulations, rules and explanatory documents for handling letters and visits to the society, clarify the detailed handling procedures and matters needing attention, let citizens better understand the government's policies, regulations and handling procedures for letters and visits, and improve the efficiency and success rate of handling letters and visits.
The "Guidelines for Handling Letters and Visits" is an important announcement to provide operational guidance for handling letters and visits, which is conducive to improving the efficiency and success rate of handling letters and visits, and enabling citizens to better understand the government's policies, regulations and handling procedures for letters and visits. In daily life, understanding the guidelines of the petition process will help to better safeguard their legitimate rights and interests.
Legal basis:
Article 19 of the Provisions on the Openness of Government Affairs of People's Republic of China (PRC) Administrative Organs shall disclose all kinds of policies, regulations, rules and their explanatory documents on the website in time to explain the relevant processes and regulations for citizens, legal persons or other organizations to handle matters.