Operating system
1, under the guidance of superiors, according to the publicity channels and methods decided by the company's research, use specific publicity tools to promote products to specific people at designated time and place.
2. Receive customers and introduce real estate. Receive every customer who looks at the house in the designated sales place (sales department or agency) and introduce the real estate to the customers in detail and truly.
3. Sign the purchase and sale contract, and sign the purchase and sale contract with the customer under the authorization of the sales director.
4. Accept customer complaints, report the situation to the sales director, and give feedback to the complaining customers in time after the boss makes corresponding handling opinions.
5. Summarize the sales data and customer comments and submit them to the sales director.
6. Obey the reasonable deployment of the boss and coordinate the relevant temporary work of other departments.
job requirement
1, be kind and pay attention to image; Propaganda should be serious, disciplined and carried out in strict accordance with the established propaganda policy.
2, the reception should be warm, the service should be thoughtful, and the introduction should be detailed. The introduction of real estate should focus on the "selling point" of selling real estate; If the customer has any questions, he should explain patiently and record the reasonable opinions of the customer.
3. The signing of the contract shall be authorized by the sales director; When signing a contract, you should patiently explain the questionable terms put forward by the customer.
4. Accept the customer's complaints with an open mind and sincere attitude, keep records, leave the complainant's contact information, and feedback relevant handling opinions to the complainant in time.
5. The summarized information should be comprehensive, detailed and accurate, and clearly express the opinions put forward by customers.
6. Obey the boss, proceed from the overall situation and cooperate with other departments.
7. For other specific details, please refer to the Sales Staff Code (attached).