1. Call Tencent customer service at 0755-83765566.
2. After we dial the phone, we first choose the account password for help, then press Login to ask questions according to the prompts, and finally press QQ to ask questions, so that we can access the manual customer service.
3, in addition to the above route, we can also press to solve software-related problems, and then press to solve software use problems. We can also visit human customer service.
It should be noted that the menu structure of Tencent customer service phone is constantly changing. Don't press the key position completely according to the system, but make a judgmental choice according to the voice prompt.
In addition, when choosing questions, try to choose those that sound serious or vague. Generally, the probability of accessing manual customer service is higher.
6. In addition, Tencent has other vip channels to connect with manual customer service. For example, as long as you are a vip member of Xinyue Club, you have a special 400 customer service phone channel, but you need to reach VIP2 level and above.
Report the phone numbers of different Tencent products:
1, account security line 0755-83765566.
2. Computer game 0755-860 13666.
3. Social software service 0755-83763333.
4. Tenpay 0755-860 13860.
5. wechat payment line 950 17.
Service hours: Monday to Sunday 09: 00- 18: 00.