Job description of telemarketing position

Job responsibilities can be literally understood, that is, the value and responsibility that specific work should play. Job responsibilities are a link and content of human resource management. The following are the various job responsibilities I have brought to you. Welcome to read the reference. Let's have a look!

Job responsibilities of telemarketing (1)

1, using online sales to promote the company's products;

2. Responsible for the operation and management of the company's online trading platform and the release of product information;

3. Understand and collect the dynamic information of peers and competitive products on the network;

4, channel development and business expansion through the network;

5. Responsible for the planning, organization and implementation of group buying activities;

6. Complete the sales task on time.

Job responsibilities of telemarketing (2)

1. Telephone consultation with potential target customers, provide course consultation for customers, reach purchase intention and facilitate orders;

2. Grasp the order progress through the computer system and record the customer information and feedback;

3. Effectively maintain customer resources, provide high-quality services before and after class, ensure customer satisfaction and reach long-term cooperation;

4. Complete the performance objectives on time and reach the performance appraisal standards;

5, complete other matters assigned by the leadership.

Job responsibilities of telemarketing (3)

1. Contact customers by telephone, collect market information, and pay attention to competitors and market development trends;

2. Develop new customers, effectively implement the work plan and complete the annual performance indicators;

3. Carry out market activities to further expand new business in existing markets and new markets;

4. Maintain and strengthen the existing partnership, develop new partners and expand new sales opportunities;

5. Explore customers' requirements for occupational health, environmental testing and standardization of production safety;

6. Maintain good relations with existing customers through various customer service activities.

Telephone Sales Job Responsibilities (4)

1, membership mode: responsible for the development of corporate members and new and old customers of Internet products, and completing the sales tasks assigned by the company;

2. Closed-loop transaction: find potential customers and maintain long-term customers, establish long-term win-win customer cooperation relationship, and actively improve customer experience;

3. Customized service: timely and accurately understand customer information, grasp customer needs, and provide customers with professional product demonstrations and solutions;

4. Feedback mechanism: analyze the development information of the industry, put forward constructive market expansion plans for the sales department, and realize the maximum transformation of sales opportunities into sales capabilities;

5. Value-added products: do a good job in communication with customers, business negotiation and other new business development work, sign orders and recover related service funds.

Job responsibilities of telemarketing (5)

1, the precise customer resources provided by the company for sales docking.

2. Solve customer doubts, develop new customers and maintain old customers.

3. Cooperate with market field personnel to maintain customers and provide after-sales service.

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