Can I refund the visa fee if I cancel my appointment interview with the American Embassy?

Applicable terms: Customers who meet the following two conditions can get a refund: If the customer has not used the telephone information service fee within 12 months after purchasing the telephone information service fee, the computer system of embassies and consulates in China Visa Information Service Center in the United States will verify the customer's account information and make sure that the telephone fee has not been used. The customer informed Shanghai Yin Wei Enterprise Management Co., Ltd. to request a refund by registered mail or express mail. The contact information of Shanghai Yin Wei Enterprise Management Co., Ltd. is: contact address: Shanghai Post Office Box 122-063. Please specify the following information: customer name; Customer ID card (copy); The contact telephone number and detailed address of the customer in China; Payment method; The account names of banks and accounts in China and the branches of the bank where the account is opened; If the telephone service fee is purchased by post office remittance or bank draft, please provide post office remittance (copy) or bank draft (copy) and customer ID card (copy); If you pay the telephone service fee online, please provide the online payment transaction number, password and email address; If you have purchased a password prepaid card, please send back a copy of the purchased password prepaid card. For the above-mentioned letters requiring refund, customers are advised to send them by registered post office or express delivery to reduce the loss of letters in the mailing process. Shanghai Yin Wei Enterprise Management Co., Ltd. is not responsible for not receiving letters due to customers' mailing or express delivery. In any of the following circumstances, no refund will be given: if the customer has used the telephone information service fee purchased by him, the computer system of embassies and consulates in China Visa Information Service Center will be used to verify the customer account information and confirm that the telephone fee has been used or partially used; If the customer finds that the password prepaid card purchased at each business outlet of CITIC Industrial Bank has been damaged, he should ask the card purchasing bank for a refund on the spot; If the customer requests to change the purchased password prepaid card afterwards (whether damaged or not), the card will not be changed; The consultation/appointment service fees paid by foreign affairs offices at all levels in China take the form of service first and then charge. Once the corresponding settlement bill is verified, the fee will not be refunded after collection; Consultation/appointment service fees paid by other enterprises or organizations at all levels in China that are not foreign affairs departments will not be refunded. Refund processing time: we will refund customers who meet the above refund requirements within one month after receiving the letter from customers. For customers who do not meet the above refund conditions, we will give reasons for not refunding within one month after receiving the customer's letter. Follow-up: I want to refund the visa fee, which I bought after providing my passport number at the counter of CITIC Bank before going to the embassy for an interview, not the telephone information service fee. Can I refund the visa fee? A: Once the reservation is successful, the visa fee is non-refundable. Follow-up: I have successfully cancelled the appointment. What about this situation? A: There is no final conclusion on whether the visa fee should be refunded after it has been paid. I suggest you communicate with the bank first. If the bank says it has remitted to the United States, it is required to show its settlement certificate with the American consulate. So as to decide which party to contact next. Cocobug's words: Thank you very much. I'll try.