1. What information can Taobao sellers see about buyers?
1, buyer's receipt information;
2. The buyer's Taobao account;
3. The contact telephone number, address and Alipay account number of the buyer;
4, you can also see the previous purchase records, the evaluation given by others to the buyer and the evaluation given by the buyer to others (the evaluation is fair).
When buying, you can choose to buy anonymously, so that you can't see the full name of the buyer Wangwang, so as not to be harassed.
Second, will the seller give the buyer a bad review?
Taobao sellers can give buyers bad reviews.
There is still some influence. The seller gives the buyer a bad review, and the buyer's favorable rate will drop.
The lower the favorable rate, the more contradictions and disputes with merchants, which means that most merchants are dissatisfied with the behavior of buyers.
The next time you buy, the merchant will pay attention to this information and decide whether to sell it to you.
The lower the positive rate, the higher the buyer's shopping demand, demanding, even provocative, deliberate, and even considered as a bad reviewer.
In the transaction management of the seller's workbench, there are many bad reviewers intercepting software, which specifically intercepts those with low favorable rate. The seller can set the favorable rate of arbitrary interception, such as 90%, 80%, 50%, etc. Orders with scores below will be automatically closed.
The low rate of receiving and sending favorable comments will affect the shopping experience of buyers, which will seriously lead to buyers not buying high-quality or high-priced goods, and such buyer accounts will be resisted by mass sellers.