Focusing on the focus and difficulties of the epidemic and responding to people's concerns, the hotline 12345 sorted out calls and * * * questions, asked relevant departments to give authoritative answers, and then widely publicized them through the Internet, media and other channels.
12345 hotline has also become an important platform for people to participate in epidemic prevention and control. 12345 hotline uses the "big data" called by the masses to strengthen the analysis and judgment of social conditions and public opinion and provide strong support for the government's scientific decision-making.
At the same time, many street communities take the lead in setting an example in their work, take positive actions, take the initiative to solve the epidemic-related problems around the masses, and do not go to court.
In order to reduce the impact of the epidemic on the production and operation of small and medium-sized enterprises, Beijing introduced 16 "hard core" measures to inject "cardiotonic agent" into enterprises. How to handle relevant relief policies and what procedures are needed for enterprises to resume work? 12345 The function of enterprise service hotline has become a "caring person" of enterprises. Questions such as rent reduction and tax extension can be answered in detail by calling the hotline 12345.