The the State Council executive meeting called for "optimizing the government service convenience hotline, so that the government service convenience hotline can be connected faster, distributed more accurately and operated more realistically." This kind of escort for various hotlines should be supported. I hope the above information can help you.
The law is based on Article 4 1 of the Constitution: "The people and citizens of China have the right to criticize and make suggestions to any state organ or state functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up. For citizens' complaints, accusations or exposures, the relevant state organs must find out the facts and be responsible for handling them. No one can suppress or retaliate. "
Article 254 of the Criminal Law stipulates: "Any functionary of a state organ who abuses his power and engages in malpractices for personal gain, retaliates against or frames a complainant, accuser, critic or prosecutor, shall be sentenced to fixed-term imprisonment of not more than two years or criminal detention; If the circumstances are serious, they shall be sentenced to fixed-term imprisonment of not less than two years but not more than seven years. "