Paper Keywords: information work in colleges and universities in the information age
In the information age, information work is an important reference and basis for accurate judgment, scientific decision-making and effective leadership of university leaders, and it is also an important way to show the image of the school and build a harmonious campus. This paper discusses how to do well the information work in colleges and universities from three aspects: understanding its importance, improving service level and problems that should be paid attention to.
The report of the XX Congress of the Communist Party of China (CPC) emphasized that timely and accurate intelligence information is the key to mastering the initiative in work. Information work is an important work in the office of colleges and universities, an important basis and premise for leaders to understand and master the school dynamics and promote their work, an important starting point for serving leaders' decision-making, an important channel for communication and an important role in maintaining campus stability. At present, the complicated international situation, the national conditions in the social transition period and the particularity of young college students make the information work in colleges and universities increasingly become an important weapon to strengthen and improve the student work, promote the construction of a harmonious campus and promote the scientific development of various undertakings in colleges and universities. With the advent of the information age, higher and newer requirements are put forward for the information work in colleges and universities.
First, fully understand the importance of information work
One of the most striking features of the information age is the "information explosion". With the increase of information quantity, information dissemination processing speed and application degree in geometric series, on the one hand, the information quantity and information dissemination channels surge. Facing the vast amount of information, how to further enhance the ability of absorbing and processing information and quickly and effectively identify valuable information for our use is an urgent problem for information workers in colleges and universities. On the other hand, with the change of communication methods and information channels, information is wider and larger, and its content is more complex, and the influence of external information on life is more obvious.
What is worrying is that effective real-time supervision of emerging media such as the Internet is almost impossible except for effective supervision of traditional media such as television, newspapers, periodicals and magazines. With the increasingly out-of-control means of information dissemination, there are more and more traps in information. Individual websites maliciously publish and spread unconfirmed false and harmful information, and further spread it through short messages, forums, Weibo, QQ groups and other channels, which makes the audience lose trust and rationality. If manipulated and used by people with ulterior motives, it will easily have a negative impact on the construction of a harmonious campus, even pose a threat to campus stability, and may have serious consequences.
Therefore, in the information age, information work in colleges and universities is facing both unprecedented opportunities and great challenges. Not only can we not treat it lightly, but we should further firmly establish correct information concepts such as "information work is no trivial matter" and "information is executive power and combat effectiveness", fully understand the importance of information work from the height of "stressing politics and taking care of the overall situation", constantly enhance the sense of responsibility, mission and consciousness of doing information work well, continuously enhance the initiative, pertinence and effectiveness of information work, and cultivate keen information consciousness. Develop a good and positive habit of digging information, pay attention to it everywhere, always pay attention to it, capture potential, in-depth and valuable information at any time, closely link information work with the development of school education, and give full play to the role of the school party Committee and administration as staff assistants to study new situations and solve new problems. This is not only a realistic task of information work, but also an internal need for colleges and universities to seek their own development.
Second, strive to improve the service level of information work.
School-run is a comprehensive department of colleges and universities, and it is one of its important responsibilities to do a good job in information work and provide accurate, complete, appropriate and useful information to the school party Committee and administrative decision-making in time. Whether information work can play the role of staff assistant depends more on whether it can grasp first-hand information at the first time and provide accurate, scientific and feasible suggestions. Therefore, we should pay attention to strengthening the sense of responsibility in information work and strive to improve the service level of information work.
First of all, we should establish a perfect information network. Build a team of information workers with sensitive sense of smell and quick response, and build an information network covering the whole school. All units under the school are clearly in charge of leaders and information officers, and teaching units extend to all teaching classes and set up class information officers; Cooperate with the Propaganda Department and the Communist Youth League Committee to include student journalists and students' union members in the team of information officers and undertake the work of information submission; Make targeted contributions to units or individuals that have made remarkable achievements in teaching and management; Give full play to the role of modern network information carrier and attach importance to the collection and processing of network information. In particular, it should be noted that network information is an important factor to understand students' ideological trends, do a good job in ideological and political work and ensure the safety and stability of the campus. By paying close attention to the relevant information appearing on the alumni forum, Renren.com. Com and QQ group, harmful information will be promptly notified to relevant departments for processing, and hot focus information will be sorted into points and reported.
Second, information is submitted in a timely and accurate manner. Establish a responsibility system for information work, and take information submission as the responsibility and task of various functional departments and teaching units; Establish a mandatory reporting system and a zero reporting system. Major emergencies must be reported immediately after they occur, especially those involving stability and security. It is required to report it at the first time while properly handling it, and implement a zero reporting system for major holidays and sensitive nodes; The establishment of accountability system, the information submitted must be timely and accurate. If the information is intentionally concealed, omitted or inaccurate due to work mistakes, once the information reported is verified, the person in charge of the unit and the relevant staff should be held accountable and severely criticized. In addition, through the establishment of incentive mechanisms such as monthly notification of information adoption and selection of advanced collectives and individuals in information work, information work is linked with post responsibility and year-end evaluation, and the enthusiasm and initiative of information workers are fully mobilized. For student information officers, subsidies and rewards shall be given according to the relevant provisions of extracurricular practical activities. Through a series of effective measures, improve the information reporting channels, stimulate the enthusiasm of information workers, and submit information in a timely and accurate manner.
The third is to pay attention to information tracking and feedback. Establish an information tracking and feedback mechanism to continuously track the handling of emergencies, the progress of emergencies and the implementation of important work, and submit new situations, new trends and new trends to leaders and higher authorities at any time. The submitted information needs feedback, especially the voices and demands of teachers, students and employees. Efforts should be made to ensure that everything is settled, the pieces are echoed, the leaders have given instructions or the results have been processed, and the relevant individuals or units should be promptly replied according to the specific situation and made public through appropriate channels.
Three. Problems needing attention in information work
Accuracy and timeliness
The accuracy of information submission is very important. It is necessary to establish and improve the examination and approval system for information submission and submit it in strict accordance with the prescribed procedures. The information collected and written by various functional departments and teaching units can only be reported to the school after being examined and signed by the person in charge of the unit; The information submitted by the school should be edited and revised repeatedly to meet the basic requirements of "concise text, standardized, complete elements and clear thinking", and can only be submitted after being examined and issued by the competent leader.
At the same time, the timeliness of information is strong, and its collection, editing, submission and other links should strive to be efficient and fast, sensitive to reflection and quick to act. Emergencies and major emergencies shall be reported in a timely and truthful manner without delay. Under special circumstances, it is too late to do word processing. With the consent of the leaders, the electronic version of concise information can be submitted through the government information platform, SMS, email and other channels, and then detailed text information can be supplemented. Of course, we should pay attention to the principle of confidentiality, and confidential information should not be submitted through online channels.
In case of emergency or unexpected events, failure to report information in time may affect the judgment and decision-making of leaders; This information has not been verified and approved. Although it was the first time to report, it first violated work discipline. If the content is inaccurate, it may cause adverse effects and even irreparable losses. Therefore, information work should give consideration to accuracy and timeliness, both of which are indispensable.
(2) Correctly handle good news and bad news.
Good news and bad news are difficult problems in information work. Don't report good news and bad news. We should adhere to the principle of seeking truth from facts, so as to report good news and not worry, and be true and reliable. We should not only pay attention to summing up good practices and experiences, but also report existing problems and emergencies, and reflect problems to superiors in a timely and comprehensive manner. Especially in recent years, mass incidents are increasing day by day, and the pressure of campus security and stability is increasing day by day. During major holidays and sensitive nodes, it is necessary to timely capture the information of signs, tendencies and early warning, and strive to provide valuable information to the school decision-making level and higher authorities at the first time.
In short, in the information age, information work in colleges and universities is a dynamic, long-term and challenging work. From the height of maintaining stability and scientific development, starting from the overall situation of school work, we should strive to adapt to the new situation, respond to new challenges, seize new opportunities, fully understand the importance of doing a good job in information work with sharper thinking and broader vision, earnestly enhance our sense of responsibility in doing a good job in information work, constantly improve the long-term working mechanisms such as information submission, approval, encouragement, tracking and feedback, and strive to improve the service level of information work and do a good job in information work.
References:
Zhou Kai. Practice and Thinking on Improving the Information Work System in Colleges and Universities under the Network Background, Journal of Zhejiang University of Traditional Chinese Medicine, Volume 33, No.4, 2009.
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