Contact the after-sales service center
You can call Aucma air conditioning after-sales service center for consultation and maintenance. Telephone numbers can generally be obtained from product manuals or official website. When contacting the after-sales service center, it is necessary to provide relevant product information and fault conditions so that technicians can solve the problem faster.
Submit maintenance online
Many Aucma air conditioners provide online maintenance service in official website. You can submit the maintenance report by filling in the corresponding fault information and contact information, and then wait for the reply from the after-sales service personnel.
Go to the store for help.
If your Aucma air-conditioning fault is not very serious, you can go directly to the store for help. The after-sales service staff will check the air conditioner for you and solve the problem as soon as possible. When you go to the store for help, you need to bring relevant product information and fault description.
Provide detailed information
No matter which maintenance method is selected, it is necessary to provide detailed fault information and related product information so that technicians can understand the problem more accurately and carry out maintenance.
Record the maintenance situation
At the same time, you need to pay close attention to the maintenance records and maintenance time of after-sales service personnel to ensure that the problem is solved and a good after-sales service experience is obtained.