International business work is a pioneering activity with strong knowledge and technology, which requires business personnel to have extensive knowledge and various talents. Especially in today's high-speed development of science and technology, rapid growth of global economy, continuous innovation of trade methods, and continuous emergence of new technologies and new products, international business personnel should constantly enrich and update their knowledge, and have information processing ability, professional technical ability and interpersonal skills.
International business people are full-time personnel engaged in foreign economic and trade activities. The quality of international business personnel, including their cultural level, work skills, communication skills and ideological accomplishment, will directly affect the development of international business activities and the development of foreign markets. Therefore, the correct selection, training and training of international business talents has become an important task for many export-oriented enterprises and departments.
Quality refers to a person's psychology, psychological personality characteristics and ideological and moral cultivation, which is manifested in a person's temperament, character, ability and conduct, and is an internal factor that determines a person's behavior characteristics. A person's quality is made up of natural physiology and acquired environment, so it has both stability and plasticity. Full-time international business personnel should have the following qualities:
Personality characteristics
International business is an open foreign economy, which has frequent contact with economic organizations and customers all over the world, and sometimes it is stationed abroad all the year round, such as establishing branches, business offices and foreign trade groups abroad. Some business transactions should be completed through various communication activities of business people, which requires business people to have extroverted and pioneering personality characteristics. Namely: cheerful personality, approachable, pioneering, broad interests, humorous language, proficient in foreign languages, able to deal with people with different personalities, with strong social skills.
Thinking quality
Ideological quality reflects a person's essence and is the first condition for choosing international business personnel. International business people should have the following ideological qualities: honest personality, high ideological accomplishment, love for the motherland, loyalty to their duties, good professional accomplishment and firm just stand. In practical work, international business people often deal with complex social relations abroad or at home. In order to balance and handle all aspects of relations, they often take some moderate measures, but they must stand firm on major issues of principle. Because he represents not only individuals, but the image of the country and enterprises. On the other hand, good ideological quality also determines the style and collectivism of dealing with people.
Cultural quality
Cultural quality is a person's knowledge level, the ability to accept and update knowledge, and the ability to combine theory with practice. Full-time personnel engaged in international business should receive formal higher education. Besides being proficient in foreign trade and economic cooperation, you should also be proficient in foreign language expression and computer application skills. At the same time, they should also know about international economic law and international commercial law, sociology, interpersonal relationship, history and geography. People engaged in foreign trade are exposed to all kinds of goods and technologies. Foreign trade personnel are required to receive commodity technical training and master rich knowledge. Once they are stationed in foreign markets, they are both sales personnel and after-sales service personnel, and they should be ready to answer customers' technical questions about goods at any time.
service ability
Working ability is a person's ability to handle and solve problems by using the knowledge and skills he has mastered in a specific working environment. The ability of international business people includes professional and technical ability, organizational ability, social ability and expression ability.
Professional and Technical Abilities An international business person should be a comprehensive talents with various business abilities. Such as market research, market development, settlement, after-sales service, intelligence information collection and other skills.
Organize and coordinate the import and export management of enterprises, establish and expand domestic and foreign markets. If you work abroad, you should be able to set up a foreign business organization soon, dredge all aspects of the relationship, have the ability to allocate people, money and materials, and start work as soon as possible.
Social ability Social ability is one of the signs to measure the degree of a modern person's adaptation to an open society, and it is also one of the minimum conditions that an international business person should have. Without certain social skills, it is difficult to establish business relationships.
Expression ability: the staff engaged in international business should not only have good native language expression ability, but also have good foreign language expression ability. Because his clients are mainly foreigners. Popular, serious and funny language can not only express good expression effect, but also create a harmonious atmosphere for communicating business and intimate customer relationship. Written expression, such as writing market research reports and presentation materials, is also a common job for international business people.