In order to further facilitate the travel of the elderly, under the guidance and coordination of the Municipal Transportation Bureau, with the close cooperation and initiative of Taiyuan Rail Company, Taiyuan Public Transport Group and Taiyuan China Railway Operation Company, and in combination with the ongoing "I do practical things for the masses" activity, Taiyuan Metro has two conveniences,1202 1 on October 26th, 10. That is to say, the elderly bus card holders in Taiyuan can directly swipe their cards to take the subway for free. Older people aged 65 and over who meet the free ticket policy can "brush their faces" and enter the subway station after registering at the manual ticket window with their ID cards, so there is no need to change tickets at the manual window in the future.
"Metro Face Brush" technology has the characteristics of high recognition efficiency and fast verification speed. When the registered elderly take the subway, they only need to face the face-brushing equipment above the gate to get on the bus, which greatly shortens the time of crossing the gate.
At that time, eligible elderly people can take the subway for free only by carrying Taiyuan bus old-age card or "brushing their faces", which will further enhance the happiness and sense of acquisition of the elderly group and effectively improve the operation and service level of taiyuan metro.
The opening and use of the bus and subway card for the elderly in Taiyuan has realized the smooth transfer of one card for the elderly between buses and subways, which has brought greater convenience for the elderly to travel.
The subway preferential policy is 1. 10% discount on subway card.
2.65 years of age and above, active servicemen, survivors of martyrs and other pensioners, disabled people, with their valid certificates, can travel free of charge.
3. Each adult can bring children under 1 130cm free of charge, and children over 1 can purchase tickets according to the excess number, with a 50% discount.
4. Students in Taiyuan (including primary schools, junior high schools, ordinary high schools, ordinary secondary schools, vocational secondary schools, vocational high schools and technical schools except technician colleges) will be given a 50% discount when they apply for student ID cards and preschool children with a height of 130 cm or more with valid documents.
5. Other preferential policies stipulated by the municipal party committee and municipal government.
The 23 stations are Xiqiao Station, Huazhang West Street Station (temporarily opened), Tongda Street Station, Kangning Street Station, Electronic West Street Station, Jiajie Station, Longcheng Park Station, Longxing Street Station, Jinyang Street Station, South Central Ring Station, Xuefu Street Station, Changfeng Street Station, Wangcun South Street Station, South Inner Ring Station, Gymnasium Station, South Gate Station, Kaihua Temple Street Station and Fuxi Street Station from south to north.
Frequently asked questions: Why can't the subway eat?
When you take the subway, you will see the requirement of not eating or drinking. This is because the space in the carriage is relatively closed and people are concentrated. The smell of food will pollute the air in the carriage, and spilled food may slip other passengers and cause personal injury. In addition, passengers throw away food at random at stations and tracks, which may attract rats, ants, insects and other pests, destroy track cables, and lead to traffic failures or even interruptions.
What if there are special circumstances when taking the subway?
When taking the subway, passengers carrying large luggage, strollers, trolleys and wheelchairs, as well as passengers with disabilities and mobility difficulties, can use wide-channel gates to enter. At the same time, for the safety of you and others, don't take the escalator, and give priority to the vertical elevator (barrier-free elevator). (Vertical elevator) Arrive at the platform and wait for the bus.
Mental patients, drunkards, preschool children and elderly people with mobility difficulties can only take the bus accompanied by healthy adults. Ask the staff for help if necessary. Children who meet the conditions of free tickets, please close the door accompanied by guardians and children.
What should I do in case of emergency by subway?
In case of emergency when riding the escalator, you can press the emergency stop buttons at the upper and lower ends of the escalator; Please pay attention to the gap between the train and the platform when getting on and off to prevent people or articles from falling. Once something falls into the track, please contact the staff to pick it up; There are "manual fire alarms" in the station lobby and platform. Please break the glass when you find the platform on fire. Please don't panic when there is a fire on the train. Please take out the fire extinguisher marked "Fire Extinguisher" in the carriage and put out the fire quickly. Every car is equipped with an "emergency alarm device". In case of emergency, please open the cover and press the button to send passenger information. The platform door corresponding to each door is equipped with a manual unlocking device, which is used when the platform door cannot be automatically opened after the train stops. There is an "emergency stop button" on the platform. When traffic and personal safety are endangered, open the button cover and press the "emergency stop button" to make the train stop urgently.
Special note: the above equipment shall not be used in non-emergency situations, otherwise it will be dealt with according to law.
How to handle the repurchase business (refund the 7 yuan fee paid when handling the ticket card)? 0 1 business process of subway card and student card repurchase
The subway card repurchase business must be handled at the customer service center of Line 2 operation station with the subway card and cardholder ID card.
To buy back a student card, you must bring your student ID card and ID card (or household registration book) to the customer service center of Line 2 operation station.
Note: 7 yuan/Zhang fee is required to apply for the ticket card again.
02 repurchase conditions
If the subway card and student card function normally and there is no man-made damage to the ticket face, you can go to the customer service center of Line 2 operation station to handle the refund business and repurchase business in time. The ticket card is artificially damaged or has abnormal function, and will not be repurchased. The criteria for judging the man-made damage of ticket cards are as follows:
(1) There are obvious cracks, indentations, tooth marks, creases and traces on the face.
(2) The ticket lacks edges and corners and marks of being punched by passengers privately.
(3) There are obvious indelible stains on the ticket face, such as traces of altered or pasted foreign objects.
(4) There are obvious signs of fire and corrosion on the face.
(5) The ticket card is bent so that the four corners of the ticket card are not in the same plane.
(6) The ticket card is fully functional and degaussing is caused by human factors.
(7) Damage caused by other man-made reasons.