Xiaobai is a product manager who just entered the workplace 1 year. He needs a lot of study, thinking and communication, and wants to improve his communication skills. He came to consult.
"In fact, it is normal to have ambiguity. Let's clarify the ambiguity together. "
"But sometimes it is not clear where there is ambiguity, and it is always inaccurate."
"At this time, it is very important to find these keywords."
@ Su Xin Life Design: "Learning to Ask Questions" mentioned that accurately identifying the exact meaning of keywords or phrases is a necessary step for you to decide whether to agree with others' views.
We often have misunderstandings with others. It may be that we didn't carefully check the meaning of the decisive key words or phrases, so the opinions we responded to were not what the other party wanted to express.
At this point, the other party expresses the East, and you understand it as the West. It can only be that the communication between two people deviates from each other's needs more and more, and eventually leads to misunderstanding.
Therefore, only by understanding the meaning of keywords and phrases, whether direct or potential, can we evaluate an argument reasonably and communicate better.
At this point, the key question we can ask ourselves is: which words are ambiguous and ambiguous in law?
If you want to convince others to believe something or do something, you have the responsibility to clarify any possible ambiguity first.
Therefore, it is necessary to find ambiguous keywords to clarify, but in fact some authors themselves have not found the keywords they want to express.
Fortunately, the book Learning to Ask Questions has methods to help us find out the key words and phrases correctly.
First of all, take the expressed topic as a clue to find possible keywords.
Among them, keywords refer to words or phrases that have more than one layer of potential meaning in the context of a topic.
Therefore, when you communicate with others, you can think about which keywords you may have ambiguity about.
For example, during the interview, the personnel asked you, "What kind of treatment do you want?" You replied, "High income." This is a key word, because there may be ambiguity between your high level and your high level personnel understanding.
Second, find out which keywords or phrases play a key role in judging whether the author's reasons can support his conclusion.
That is to say, find the key words in the argument structure.
For example, after "high income", you add a sentence "higher than the original income 10% because of my living expenses ...", and then you explain your own consumption, which is the key word in the argument.
Third, pay attention to abstract words or phrases. The more abstract a word or phrase is, the more likely people are to understand it.
Just like the word "Gao", it is an abstract word, which is easy to cause misunderstanding.
Fourthly, role-playing is also used to find out potential, important and vague phrases.
You can ask yourself: If you were on the opposite side of the author, would you choose to define some words or phrases in different ways?
If you stand opposite the interviewer, you may have your own understanding of "high income". He may think that 10% higher than the company's post income is "high income", which is a reverse thinking.
When you understand this keyword, you can clearly explain your explanation of this keyword and analyze the reasons. At this time, it will be easier for personnel to accept your income proposal.
"Yes, it is important to find keywords. I will practice looking for it first. " Xiao Bai replied.
How do you find keywords in your daily communication? Welcome to share and communicate.
# One workplace story every day # Day 254
@ Consultant Su Xin: National second-level psychological counselor, career planner, American active parenting lecturer, sandroom therapist, interpersonal relationship counselor, and British mind map tutor.
Case duration 1000 hours, 10 years+management, 4 years+psychology, result-oriented, accompany you to play around the workplace, feel happy at home, design life to be yourself, live simply and enjoy happiness!