Managers' future work plans and goals, many people will make corresponding work plans in the new year, so that they can have better goals in the new year. Managers should also write plans, managers' future work plans and goals.
Managers' future work plans and goals 1 1. Work ideas
1, humanized management
First of all, I will integrate the company's resources in the early stage, continue the company's original sales direction and strategy, and adhere to the established goals. The core of management is people. I will strive to improve my ability and cohesion of the department, maintain a good and relaxed working environment, adhere to the concept of innovative marketing, and achieve the unity of management and respect.
2. Build an effective sales team.
Based on the company's corporate culture, strengthen business learning and training, do a good job in tracking service and customer management, set sales targets, and ensure fairness and justice, so as to facilitate the long-term development of the team (unite the team, form a joint force and advance together).
3. Do a good job in budget and cost management.
Budget needs to accumulate a lot of management data for scientific analysis and control, and I will strengthen the unity and sincere cooperation of all departments of the company; For the management of business personnel, I will start with several key points such as system, index, control and assessment, and do a good job in tracking services before, during and after sales; That is to say, before selling, we should learn the rules and regulations of the enterprise and the enterprise concept, let the business personnel know what to do, what not to do and why to do it, provide effective training, let the business personnel know what to do, ensure that the business personnel have a clear aim in practical work, improve efficiency and save manpower, material resources and financial resources for the company as much as possible; Strengthen supervision and guidance in sales, and effectively combine result management with process control; Do a good job in post-event assessment, rewards and punishments. In addition to material means, there should be corresponding spiritual rewards to form a healthy and positive working atmosphere. The income and expenditure, reimbursement and work report of business personnel shall be carried out in an orderly manner in accordance with the systems and procedures.
Step 4 sell
Sales means selling the products and services of an enterprise to satisfy customers. The essence of sales is to meet the needs of customers through products, technologies and services, so as to realize profits and finally form brands and word of mouth. I will work with all employees in the department to explore a unique set of sales strategies and skills.
Second, the work plan
1, enter the role as soon as possible and start working; Fully understand the company, products, customers and markets, as well as the existing sales model.
2. Assist the general manager to formulate and implement plans to consolidate the old product market and expand the new product market.
3. Build a sales framework and formulate basic systems and processes.
4. Do a good job in training, organize and coordinate well, and achieve the expected training effect (this is a preliminary plan, and the detailed training plan will be adjusted appropriately according to the actual situation).
First, the training objectives. Let business personnel know the basic knowledge of the company's products, performance, selling points, basic sales model, industry situation, company management system, how to carry out business, etc., and form effective training content for team B.
I. Principles, functions, performance characteristics and quality of products (new and old products). (explained by technical support)
B, production practice (by the workshop is responsible for, I'll coordinate)
C company situation, development prospect, market situation, performance, customer situation, selling points, sales skills, cases, etc. It is best to be inspired by the general manager himself. )
D, the basic knowledge of doing business, company rules and regulations and requirements, financial requirements and reimbursement regulations (I am responsible for financial assistance).
E, the new and old salesman exchange, actual combat simulation (I am responsible for)
F, training evaluation (I am responsible for, and report the results to the general manager)
B, training progress: basically in the above order, but also can be appropriately crossed.
C training time: completed within one month.
D. Training place and materials: some training materials, whiteboards, pens, notebooks, etc. Need to be prepared; Training is conducted in-house, so the cost will be relatively small.
5. Do a good job in the assignment of salesmen, and let them know what to do and how to do it; Communicate with new and old salespeople, be familiar with and master their personal situation and work situation. Work arrangement of business personnel (new and old salesmen are treated differently)
A regional distribution: according to the training situation and personal characteristics of new salesmen and the needs of regional work. The area of the old salesman will not be greatly adjusted for the time being.
B, determine the work goal: the old business needs to know what it wants to do next. For new business, he should collect customers in designated areas (through the Internet) and help screen and determine the key points.
C preparation: conduct pre-war mobilization meeting (after training and before work), and prepare materials, business cards, internal address books, travel expenses, train tickets and information required by business personnel.
Third, the work in the middle and later stages
A, on the basis of doing a good job in the near future, go to the market to understand the specific situation of business execution and customer service. At the same time, fulfill the duties of sales manager, ensure the stable development of the company's business this year, make long-term work plans, and lay a good foundation for the sales work next year.
B, formulate and improve after-sales service work and measures.
The manager's future work plan and goal II. Cultivate employees into leaders.
Managers are becoming more and more difficult to do, and the standards of measurement are getting higher and higher. First of all, we should set a good example for employees. At the same time, employees should not be trained as followers, but as leaders. Only in this way, the company will have endless ideas and turn them into competitiveness, which will make the opponents lag behind.
Employees observe the boss's actions critically, and managers must set an example in order to play an exemplary role.
A few years ago, I worked as the manager of human resources department in a company, and one of my responsibilities was to train the management and employees of the company in soft technology. When training managers, they were widely praised by students.
A few weeks after the training, a student angrily walked into my office and asked to talk to me immediately. When I saw him at that time, I was very angry. My body language expressed my disgust and dissatisfaction. When I spoke to him, there was a sarcastic tone-telling this aggressive visitor in words and manners: I don't like receiving people like you the last.
Later, when we sat down, you chatted word by word, and suddenly remembered the contents of the training the other day. We looked at each other and couldn't help laughing, and our dissatisfaction and anger vanished. A week later, the students gave me feedback: "You are very good at being a trainer of communication skills, but your preaching only stays in theory and has not been applied to practice." After listening to these words, my heart is like knocking over a five-flavor bottle, which is very uncomfortable.
This experience is embarrassing and enlightening. Even if I had successfully communicated with this student for 99 times before, but suddenly it was abnormal, then no matter how hard I tried before, I would give up all my efforts because of a temporary negligence.
Safeguard the interests of employees
Maintaining employees' interests at any time is the most basic management strategy to gain employees' trust.
Improving mutual trust and loyalty between management and employees is a very arduous task and an eternal topic. But under what circumstances can we cultivate employees' trust in managers? In my opinion, only when employees realize that they can't safeguard their rights and interests can managers stand up and fight bravely for employees, and they will truly trust managers.
Of course, managers can generously commend and praise employees, which is very easy to do. However, when a project goes wrong, or when a decision is out of control in implementation, managers are often used to finding a scapegoat.
When you manage a team or a department, in the process of management, there will be many moments when you need to help employees make progress and safeguard their rights and interests. For example, when employees exert their creativity in their work, or work in a unique way with outstanding achievements, you must not be stingy with compliments; When a task is completed well, but other employees of the company don't pay attention to it, it is necessary to recognize and praise the person who completed the task in public.
In management practice, you may have summed up many ways and means to safeguard employees' rights and interests, especially when employees are faced with difficulties and helplessness, you should stand up and bravely safeguard employees' interests.
Managers should know when to stand up for the interests of employees. When you take concrete actions for the benefit of employees, you must let them know. You should let him know where the problem lies, and also let the employees know that you will resolutely safeguard the interests of employees at this time. Through your behavior, let employees understand that when they do well, you will cheer for them and make them do better; If there are deviations in your work, you will point them out in time and help them correct them. The most important thing is to let them know that you will support them 100% and help them make progress, but don't stay in words, but show it in action.
Enough is enough to mobilize the atmosphere.
In any company, a humorous and pleasant working atmosphere will bring profits to the company. Being able to get rich rewards while working happily is the most perfect working state.
We often hear experts suggest that companies should create a happy and harmonious working atmosphere. In fact, many companies have begun to implement the plan of "improving staff morale and improving company performance", which has brought great changes to many companies. One of the items in this plan is "Choose your work attitude and take an active part in it". Driven by this scheme, managers can cultivate and improve employees' cooperative spirit, boost morale, and guide employees' work spirit to the goal of teamwork, customer service and profitability.
Managers want to create a pleasant working atmosphere, but the result is counterproductive. Why? The root of this embarrassing phenomenon is that managers do not treat all employees equally. Managers can't take care of employees' self-esteem; Managers themselves are dishonest, or they can't successfully create a working environment of mutual trust.
If the management itself cannot create a happy and harmonious working atmosphere, the company will have a chain reaction from top to bottom, and the work spirit of grassroots employees will be even worse. When creating a pleasant working environment, managers must guide and control various factors, not to lose control of the overall situation and not to deceive employees.
The well-known Hutu company is famous at home and abroad for its beautiful and lovely "Hutu girl" with warm service. 200 1 the hutu branch of Panama city beach held a beer sales competition. The beer girl who sells more beer will get the chance to participate in the lucky draw, and the winner will get a brand-new Toyota car.
The results of the lucky draw were announced, and Judy Berry became the lucky one. At the award ceremony, she was blindfolded, and then someone took her hand and walked into a parking lot. She fantasized excitedly about the prize that belonged to her.
The blindfold was finally removed and a brand-new Toyota toy car appeared in front of me. She worked hard and got a toy. Judy was very disappointed and complained that the manager was hiding in the restaurant to make fun of her. A week after receiving the award, Judy resigned angrily and took the company to court, accusing the company of cheating employees and violating the company's competitive contract.
This story tells us that if we overdo it, the effect will be counterproductive. When creating a pleasant atmosphere, managers should ask themselves what kind of behavior is acceptable at work, and not all sensitive and well-meaning jokes are welcome. In the office, self-deprecating jokes are also acceptable, as long as they are not excessive. At the same time, we should observe other people's body language reactions. Many people don't directly express something that makes him dislike, but body language will reflect their attitude.
Cultivate employees' leadership ability
Now many managers like to talk about the cultivation and promotion of leadership, but some are actually giants in language and dwarfs in action.
After recruiting the manager, the company will conduct practical training on the manager's leadership ability. However, when managers retrain the following employees, they are often careless and do not invest enough time and energy.
John Maxwell talked about "the principle of rapid development" in a book. He believes that "don't train employees into followers, but train them into leaders." Only in this way can the company develop rapidly and leave its competitors behind. "
When managers train a leader, employees with leadership skills will not only actively play his role, but also influence his followers and train other leaders. Other leaders will also influence his followers. ...
A company has done a survey, and if managers train employees to be leaders, the company's contribution will increase geometrically.
The principle of "rapid development" has far-reaching enlightenment to the development of the company: the company should not only cultivate managers' leadership ability, but also advocate managers to cultivate employees' leadership ability. If you realize the importance of doing this now, then you should invest some time and energy.
Randall White said in the book "The Future Development of Leadership" co-authored by others: "Now, new companies are constantly appearing, and some companies are constantly closing down. This shows that the company always has a good idea and creativity when it starts, but in the process of its sustainable development, it needs to innovate constantly, keep pace with the times and absorb all kinds of good ideas. Only by shaping all the managers and employees of the company into leaders will the company develop forever without worrying about the uncertain future. "
As a manager, it is necessary to think about the following questions: If your company develops at will and does not invest time and energy in training leaders, can it develop rapidly and gain an advantage in the competition with competitors? These are worrying things; Does your company keep pace with the times, change the company culture, and position the company culture in the development and promotion of employees' leadership ability, etc.
For a very clever genius, the news is very sad: IQ has become a thing of the past and has been replaced by EQ. For the development of the company, managers should help employees improve their emotional intelligence. It is a person's social ability, social awareness, self-awareness, self-control ability and the ability to comprehensively use these abilities when interacting with people.
With the development of EQ theory, managers realize that it is more important than IQ and technical knowledge. For your employees, EQ can change their views on work, and then set new development goals. In career development, employees pay more and more attention to problem-solving ability, conflict management, teamwork and collaboration, and they realize that these soft technologies will create great value.
In order to let employees give full play to their EQ, the premise is to create good working conditions and ensure that employees with high EQ can give full play to their abilities and succeed. A consulting company evaluates experienced consultants according to a series of EQ standards. Those consultants whose EQ is between 9 and 20 or above make profits for the company, which is 654.38+0.20 million dollars more than those with relatively low EQ, and 654.38+0.39% more than those with low EQ.
In the process of management, we should not work hard blindly. To find the key point to improve employees' performance is to cultivate and improve employees' emotional intelligence.
Managers' future work plans and goals 3 I. Guiding ideology
Under the guidance of the school work plan and according to the actual situation of the school, we should creatively carry out moral education, combine the school moral education with the actual situation of students, explore new measures that are more suitable for students' age, physical and mental characteristics and the law of social development, and truly implement moral education in students' study life. Adhere to patriotism education as the main line, focus on strengthening the education of behavior norms, continuously enhance the initiative and effectiveness of moral education, form a moral education model with full, all-round and whole-process participation, and strive to make moral education form the characteristics of our school.
Second, the work objectives
1. Strengthen students' behavior habit education and improve their self-management ability.
2. Let students learn to be human through various educational activities.
Third, the focus of work:
1. Strengthen the construction of moral education team, train class teachers, especially young class teachers, and improve their theoretical level and management level. Teach the class teacher to manage the class scientifically, legally, reasonably and effectively.
2, daily management work often unremitting.
Through the inspection and evaluation of students' daily behavior norms, the class construction is promoted. Give full play to the role of all staff in educating people. Use the class meeting time to hold a class meeting with a novel form and a distinct theme, and the Moral Education Office will spot-check the class meeting of each class.
3, continue to carry out "civilized etiquette" education activities, education in various activities. Through theme class meetings, speeches, radio, blackboard newspaper propaganda and various small-scale cultural and sports activities, students' sense of collective honor, unity, enterprising spirit and aesthetic consciousness are cultivated.
4. Promote mutual understanding among teachers, parents and students and build a bridge of understanding through different forms of home visits. Use community resources to educate students, run parent schools well, and form educational synergy.
Fourth, specific work.
(A) to strengthen the construction of moral education team, and create an atmosphere of educating all staff.
1. Strengthen the construction of campus moral education environment. We should make great efforts to build a strong team of class teachers and a team of all staff who pay attention to moral education, requiring everyone to be a moral education worker. This semester, we will continue to implement the patrol system of leaders, teachers and students on duty, so as to educate students at any time and place with people and things.
2. Strengthen the construction of class teachers.
Establish a sense of responsibility. The head teacher is the first responsible person in class work. This semester, the training system for class teachers will be implemented, and the post responsibilities, work regulations, evaluation and incentive mechanism of class teachers' work will be improved and perfected. The work of the head teacher will be measured fairly and objectively from both form and content, and the head teacher will be encouraged to work actively and seriously. Timely criticize or praise existing problems and achievements. This semester, a class management experience exchange meeting will be held to achieve the purpose of mutual learning and promotion.
3. Give full play to the team role and expand the influence of class cadres. The influence of league members and class cadres on students should not be underestimated. They should be role models for their classmates. We should regularly train league members and class cadres, give full play to their enthusiasm, and let them drive more students to make progress together.
(2) Regular education and persistent efforts.
1, do a good job in code of conduct education. In the first month of school, each class should use the class meeting to organize students to seriously study and implement the Code of Conduct for Primary and Secondary School Students and the Code of Daily Conduct for Primary and Secondary School Students, and the guidance office and the team organization should conduct inspections in different forms. Through a series of code of conduct education for students, strengthen training and cultivate students' ability of self-discipline and self-management. Through specific intensive training, give full play to students' main role, let students organize activities and manage evaluation independently, gradually change students from "I should do this" to "I should do this", internalize good behavior habits into conscious actions, attach importance to the education of forming good study habits, and let students benefit for life. Moral education department, grade and class management are integrated to form a good school spirit. Strengthen the feedback and supervision of the leaders, teachers and students on duty, so as to refine the daily management.
(three) do a good job in civilized etiquette, patriotism and gratitude education.
1, focusing on campus etiquette and teaching "the first lesson of civilized etiquette". Through holding a series of theme education activities such as campus etiquette style display, "hand in hand, give a hand", we will strengthen the education of students' civilized etiquette norms. Starting from the usual bit by bit, cultivate students' habits of civility and politeness and inherit the virtues of the Chinese nation.
2. Further standardize the system of raising and lowering the national flag in schools, and educate students on patriotism, revolutionary tradition and Chinese traditional virtues on major festivals such as Tomb-Sweeping Day and Labor Day.
3. Thanksgiving education. This semester, we will continue to carry out thanksgiving education activities. Gratitude means loving parents, teachers, classmates and people around us, and thanking those who have given us care and help. Educate students through theme class meetings and other forms, so that students can learn to care and learn to be human.
(four) according to the characteristics of students' age, do a good job in the management of students of all grades.
Students have different psychological and physiological characteristics at different ages. According to the characteristics of students, it is beneficial to the healthy development of students to do well the management and education of students at different stages. Therefore, this semester, all grades are required to arrange activities reasonably according to the characteristics of students, formulate a step-by-step moral education plan, and cultivate students' sense of competition and integrity and self-improvement.
(5) Strengthen class construction.
1. Ask the head teacher to make full use of each class meeting according to the specific situation of grade and class, carefully design the content of the class meeting, write the lesson plan, and tell more about the people and things around him. The guidance office should use the theme class meeting, sliding door class meeting and other forms to carry out inspections, and incorporate the evaluation results into the assessment of the class teacher.
2. Strengthen the construction of class culture, create a good class atmosphere, establish class image and strive for class characteristics.
3. Take activities as the carrier, carry out colorful moral education activities in the class, and cultivate students' sense of honor and collectivity in the activities. Carry out activities of doing civilized things, speaking civilized words and striving to be civilized middle school students in the class. More students should be given opportunities to participate in activities and cultivate their sense of responsibility and ownership.
(6) Improve the infiltration function of moral education.
Continue to carry out moral education activities in disciplines, give full play to the characteristics of various disciplines, realize the unity of imparting scientific and cultural knowledge and strengthening students' ideological cultivation, conduct ideological education flexibly and randomly, guide students to establish a scientific attitude of advocating science and pursuing truth, improve their ability to distinguish truth, goodness and beauty, gradually form ideals and beliefs, and turn them into internal motivation to study hard and be positive.
(7) Do a good job in "Trinity" education to promote students' all-round and healthy development.
Attach importance to the cooperation between family, society and school education, make use of the off-campus moral education base, further form a joint force of moral education, hold home-school lectures, and hold various parent-teacher conferences regularly. Conduct counseling exchanges through activities such as counseling composition. The head teacher should do a good job of home visits and do a good job of students' in-depth and meticulous ideological work with parents. Using different forms to communicate students' school and family situation, put forward students' learning routine requirements at home and at school, and make students use all resources to carry out all-round quality education under the guidance of teachers and parents.
(8) Strengthen the education and transformation of problem students.
The transformation of problem students should be planned, taken measures, summed up frequently and focused on implementation. The class teacher should fill in the problem student file. Teachers are required to patiently and meticulously do a good job in ideological education for underachievers, so as not to overdo it, criticize it less, encourage it more, blame it less and help it more.