Equipment: Apple 13
System: ios 16.2
Software: telephone
Steps:
1. First, click the dial function on the mobile phone desktop, enter the number 10086, and then click the dial key.
2. After the call is connected, enter the corresponding number according to the voice prompt. The number corresponding to the voice service is generally 0, and then wait patiently for the manual service to be connected.
10086 working hours of manual service:
10086 24-hour manual service. Divided into day shift and night shift. The day shift is from 8 am to 6 pm. There are many people going to work at this time, so it is easy to get through. The night shift is from 6 pm to 8 am. During this time, there are few people going to work, so it is not easy to get through. Moreover, during the Spring Festival, only part of the time is provided with manual service, and the rest of the time is self-service.
10086 Telephone Service Hall is a traditional voice customer service platform, which provides customers with free service 24 hours a day. Customers can dial 10086 self-service voice system to get services such as business consultation, latest preferential information, telephone bill inquiry, business handling and Monternet inquiry.
In addition, the telephone service hall 10086 provides manual services for customers. Customers can consult China Mobile's basic policies, business knowledge, new services, billing and other issues, reflect the improvement of mobile network communication and service quality, and put forward opinions or suggestions on the services and services of China Mobile Communications Group.