Customer II Supervision Tel: 676 10369.
Guest 3 supervisor telephone: 836 15640.
Passenger four supervision telephone number: 884406 1 1.
Guest five supervision telephone number: 650 13842.
Guest six supervisor telephone: 68683295.
Bus type
1, ordinary bus
In 20 16, the annual mileage of Beijing public electric vehicles was 65.438+27.6 million kilometers, with an average daily mileage of 3.4856 million kilometers; The annual passenger traffic of buses has reached 3.527 billion, with an average daily passenger traffic of 9.6356 million, and the highest daily passenger traffic has reached 1 104 1000.
More than 23,000 buses belonging to Beijing Public Transport Group adopt 7-digit vehicle self-numbering. Among them, 1 bit is the passenger unit code, the second bit represents the vehicle model code, and the third to seventh bits represent the unique number of the vehicle.
2. Bus rapid transit
On June 24th, 2004, the first BRT system in China was opened in Beijing, and the line design was 16km. The initial operation interval is 5 km from Qianmen to Muxiyuan, of which BRT is 2.5 km. The line adopts articulated large-capacity passenger cars, with wider carriages and lower chassis, and the emission reaches the Euro III standard. The car is equipped with a baby seat and an electric wheelchair elevator. By the end of 20 16, Beijing * * * had opened four BRT bus lines connecting the east, west, north and south of the central city.
Customer Service Phone of Beijing Bus Card Company Beijing Bus Phone: 96066
Service time: Beijing public transport telephone: 8:00-20 every day, Beijing public transport telephone: 00 manual service.
96 166 Bus Service Hotline 96 166 is the Beijing Traffic Service Hotline. The traffic service hotline "96 166" which integrates 20 kinds of traffic information in five major transportation industries, such as public transport, subway, all-in-one card, expressway and long-distance passenger transport, was officially put into trial operation.
As long as citizens dial this number before going out, they can choose the best travel route and learn about travel information. Beijing traffic service hotline * * * has 50 seats for manual answering. You can query all traffic travel information by dialing a number "96 166".
For public transport problems, both citizens and passengers can call "96 166". It is reported that the bus service hotline is an important window for citizens to contact the public. Through the hotline, the public can learn about travel information, consult routes and supervise complaints, and provide suggestions for the public transport industry, which has played a positive role in improving the quality of public transport services.
Positive list of bus services:
(a) the passenger car to maintain good performance, midway failure frequency is not more than 5 times/ten thousand kilometers.
(two) the doors and windows of public transport vehicles are in good condition, and the switch is flexible, safe and reliable.
(3) There is no damage or deformation of the inner and outer skins of the roof and the car body.
(four) the bus service logo is eye-catching, complete and easy to identify.
(five) floors, steps, seats, cars to maintain complete and reliable facilities.
(six) vehicle service terminal, station announcer, card reader, coin box, electronic display screen, video monitor, vehicle lighting and other facilities are in good condition and effective.
(seven) after the bus arrives at the terminal, after the passengers get off, tidy up the vehicle hygiene and check whether there are any items left by the passengers on the bus.
(eight) safekeeping of passengers lost items, and actively cooperate with the owner to claim.
(9) The ceiling, coaming and floor of the bus shall be clean, the glass shall be bright, and there shall be no dust, phlegm, dirt and scraps of paper in the bus. The garbage container in the bus shall be cleaned in time without peculiar smell.
Beijing bus lost and found telephone Beijing bus lost and found office officially announced the service hotline Beijing bus telephone: (0 10)96 166. Beijing citizens can consult the bus route, long-distance passenger transport, bus recharge, report and complain at any time through the service telephone, as well as the lost and found problems encountered during the trip.
Extended Information Beijing Bus Phone:
Dialing instructions:
1. Normal working hours on legal working days (8: 00- 12: 00 in summer, Beijing Bus Telephone 15: 00- 18: 00 in winter).
2. The service language is standardized for Beijing bus telephone, using the first question language, process language, conclusion language and polite service language.
3.96 166 is the Beijing public transport service hotline, which is responsible for the complaints and services of Beijing public transport group.
4.96 166 only charges the local telephone charges, and there is no additional information charge.
5. When making a complaint, it is best to provide information such as the number of trains, the time of travel, and the characteristics of drivers and flight attendants. And leave your last name and contact number. If no phone number is left, or the phone number left is not the complainant's, it will be regarded as an invalid complaint. It is also impossible to deal with related drivers, flight attendants and dispatchers. Please rest assured that we will keep your information strictly confidential.
6. We will give you a satisfactory answer through 96 166 within seven working days, and the relevant team leader will call you back and deal with the relevant drivers, flight attendants and dispatchers.
Beijing Public Transport-Call Beijing Public Transport to contact us.
Beijing Public Transport Complaint Telephone The unified hotline of Beijing Traffic Service Supervision by Beijing Municipal Transportation Commission is 12328.
Beijing residents can call the hotline 12328 for 24-hour manual service when they encounter problems related to bus, subway, taxi, inter-provincial passenger transport, tourist passenger transport, one-card and expressway.
96 166, as the service hotline of the Municipal Public Transport Group, continues to provide bus and tram travel services for the general public.
Extended data
Beijing public transport refers to the urban road public transport serving China and Beijing. The bus lines in Beijing are mainly tram lines, supplemented by BRT, suburban lines, long-distance lines, customized bus lines and tourist lines. [ 1]
By the end of 20 16, Beijing public transport had 295 vehicles15 lines 1020, with a total length of 19 158.6438+04 km.
Among them, from 2065438 to 2006, the annual mileage of bus electric vehicles was12.76 million kilometers, with an average daily mileage of 3.4856 million kilometers. The total annual passenger traffic reached 3.527 million passengers, with an average daily passenger traffic of 9.6356 million passengers, and the highest daily passenger traffic reached 1 104 100 passengers.
In 20 16, the annual mileage of Beijing public electric vehicles was 65.438+27.6 million kilometers, with an average daily mileage of 3.4856 million kilometers; The annual passenger traffic of buses has reached 3.527 billion, with an average daily passenger traffic of 9.6356 million, and the highest daily passenger traffic has reached 1 104 1000. [2]
More than 23,000 buses belonging to Beijing Public Transport Group adopt 7-digit vehicle self-numbering. Among them, 1 bit is the passenger unit code, the second bit represents the vehicle model code, and the third to seventh bits represent the unique number of the vehicle.
References:
Beijing Public Transport-Baidu Encyclopedia