Yao Yao information consultation

A lovely little boy, led by Zhang Hao, a volunteer of the Asian Games, came to Ms. Wang who was anxiously looking for her child. Mother and son hugged each other and cried. Zhang Hao quietly walked to a nearby chair and rubbed his calf, revealing a faint smile on his face. This is a touching scene that happened in Guangdong Olympic Sports Center Stadium on the evening of165438+1October 2 1.

2 1 is the first day of Guangdong Olympic Sports Center Stadium, and the long-awaited track and field competition kicked off on this day. By the end of the week, many families chose one family to watch the game, and the stadium suddenly welcomed more than 80 thousand spectators.

"With so many spectators, it is a great challenge for us to maintain the order of admission and competition. I didn't expect a' second half' after the game! " Zhang Hao was a little nervous when he recalled the situation. According to Zhang Hao's memory, after the track and field competition, he and several audience service volunteers were patrolling the stands on the second floor when they suddenly saw a child sitting in a seat crying: "Where are my parents?" Zhang Hao took the initiative to ask and learned that the child could not find his parents. "The child is very unstable because of panic. When we asked him, he didn't answer anything and kept crying. "

Zhang Hao took the little boy to several places and found that there were too many people. It was simply "looking for a needle in a haystack" to find his mother. "My leg is broken, but I still can't find it. I am particularly anxious when I think that the little boy and his mother must be very anxious. " Zhang Hao immediately suggested to several fellow volunteers to stabilize the children's mood and see if they could get some "clues". "We talked with the children for a long time, and finally' coaxed' out of the fucking * * *." Zhang Hao immediately dialed the phone number of the little boy's mother and got in touch with her.

After * * *, Zhang Hao and the little boy's mother met at an iconic location-the North Square under the torch, so the touching scene mentioned above appeared. "It is the responsibility of our volunteers to solve the problems of the audience, which is what we should do." Although Ms. Wang thanked her again and again, Zhang Hao said modestly, "It turned out that we only spent more than 20 minutes, maybe we were a little tired after serving all night. I feel like I have walked a lot in these 20 minutes. "

"2 1 After the competition, the volunteers of the Asian Games in our venue simply became mobile' looking for you'." The backbone of volunteers at the Guangdong Olympic Sports Center Stadium said. After the game that day, many children were separated from their parents in the lively crowd. Faced with this situation, the on-site seating service, information kiosks, announcers and audience volunteers led all the volunteers out of the mountain and successfully helped about 30 children find their parents through various channels.

Hu Ying, a volunteer of the Asian Games, had a similar experience in finding you. A few days ago, when Hu Ying was standing guard in the South Square, a young man in his twenties stepped forward anxiously and asked her, "My brother and I have been separated. How can I find him? " Hu Ying inquired about his younger brother's characteristics, and immediately contacted the information booth in the South Square and reported the situation to the volunteers in the information booth. It's a pity that the information booth in South Square has no news of his brother. At this time, Hu Ying and the young man did not give up their search. They decided to try their luck at the information booth in the North Square. Along the way, Hu Ying looked around for a little boy and comforted the anxious young man next to him. Finally, it's full of troubles near the center of the North Square. "Brother! I am here! " The young man's sudden call ended the search. At this time, Hu Ying breathed a sigh of relief. "Although I find it difficult and tortuous, I can help their brothers. The joy in my heart dilutes all fatigue. At that moment, I finally understood what' I volunteer, I am happy'! "

Halfway through the Asian Games, 60,000 volunteers are currently distributed in 53 competition venues, 1 1 non-competition venues, 18 independent training venues and 20 special work teams, and stick to their posts. In addition to completing their jobs, these volunteers often encounter many "emergencies". "The place where citizens need us is our post!" Hu Ying said firmly. In the face of all kinds of tests in the work during the Games-time, the volunteers of the Asian Games never slackened off and made efforts to hand in a satisfactory answer sheet for their customers.