The customer service numbers of Sichuan Airlines are 95378 and 028-8888888.
Sichuan Airlines opened 24-hour direct sales service hotlines 95378 and 028-8888888 to provide customers with the following services.
1, providing air ticket inquiry, reservation and rescheduling services.
2. Provide flight dynamic inquiry and abnormal flight consulting services.
3. Provide services such as account inquiry and change consultation of Golden Panda members.
4, accept special passenger service (VIP only, pregnant women under 32 weeks.
5, provide new products, new business, all kinds of information and other consulting services.
6. Accept passengers' suggestions and opinions on the products and services provided by the company.
Extended data
Special services of Sichuan Airlines:
1. Sichuan Airlines provides special services for the elderly, the weak, the sick and the disabled.
1. Passengers who need stretchers and wheelchairs, please inform the staff of Sichuan Airlines when purchasing tickets and checking in.
2. For sick and pregnant passengers, please truthfully inform the staff of Sichuan Airlines when purchasing tickets and going through boarding procedures, so that Sichuan Airlines can take corresponding measures.
Second, Sichuan Airlines provides "unaccompanied children" service for children traveling alone.
1, 5- 12-year-old children, when purchasing air tickets, bring valid identity documents to the ticket office directly under Sichuan Airlines or the authorized agency.
2. Provide special care services for "unaccompanied children" throughout.
Sichuan Airlines official website-Service Commitment
Sichuan Airlines manual customer service 24-hour telephone
The 24-hour telephone number of Sichuan Airlines' manual customer service is 95378. Headquartered in Chengdu Shuangliu International Airport, Sichuan Airlines is the largest all-air passenger fleet airline in China. In addition to its headquarters in Chengdu, Sichuan Airlines has set up branches and bases in Chongqing, Yunnan, Beijing, Zhejiang, Heilongjiang, Shaanxi, Hainan, Xinjiang, Xichang, Tianjin, Nanning, Shenzhen and Mianyang.
Form a route network layout covering more than 80 large and medium-sized cities across the country. The number of air routes has grown from the initial seven to more than 200, with international air routes to Vancouver, Melbourne, Sydney, Moscow, Dubai, Tokyo, Osaka, Singapore, Prague, Los Angeles, Auckland, St. Petersburg, Zurich, Tel Aviv, Cairo, Copenhagen, Istanbul, Rome and Helsinki.
Scale of Sichuan Airlines
The vast sky, flying and enjoying the world. Sichuan Airlines Co., Ltd. (hereinafter referred to as "Sichuan Airlines") was established on August 29th, 2002. Sichuan Airlines Group Co., Ltd. holds 40% shares of Sichuan Airlines and is the largest shareholder. Other shareholders are China Southern Airlines Co., Ltd., China Eastern Airlines Co., Ltd., Shandong Airlines Co., Ltd. and Chengdu Yinxing Jinge Investment Co., Ltd. ..
Before the reform of Sichuan Airlines, Sichuan Airlines was established in September 1986 and officially set sail in July 19, 1988. As one of the most distinctive airlines in China, Sichuan Airlines takes safety as its brand core value.
It has been flying safely for 30 years, and now operates China's largest all-air passenger fleet 140 aircraft, flying more than 270 domestic, regional and international routes, covering Asia, Europe, Australia, North America and Africa.
With the expansion of the fleet and its own strength, Sichuan Airlines has accelerated the pace of network transformation and internationalization. In addition to the Chengdu headquarters, Sichuan Airlines has also established Chongqing Branch and Yunnan Branch, as well as five operating bases in Harbin, Beijing, Hangzhou, Xi and Sanya.
It has also opened international routes such as Vancouver, Melbourne, Sydney, Moscow, Dubai, Tokyo, Osaka, Singapore, Prague, St. Petersburg and Auckland. , providing aviation services with "Sichuan flavor with China elements" for more than 2,654.38+million passengers every year. The service quality and normal flight rate are among the best in China civil aviation, and it has been awarded the "Best Service Airline" and "China Quality Award Nomination Award" in succession.
Working hours of Sichuan Airlines manual customer service
Working hours of Sichuan Airlines manual customer service: 24 hours.
Customer service hotline: 95378,028-8888888.
Sichuan Airlines Co., Ltd. (hereinafter referred to as "Sichuan Airlines"), formerly known as Sichuan Airlines, was established on September 1986 and officially set sail on June 14.
Sichuan Airlines Group Co., Ltd. was established on August 29th, 2002. Sichuan Airlines Group Co., Ltd. holds 40% of the shares of Sichuan Airlines Co., Ltd. and is the largest shareholder. Other shareholders are China Southern Airlines, China Eastern Airlines, Shandong Airlines and Chengdu Yinxing Jinge Investment Co., Ltd. ..
Headquartered in Chengdu Shuangliu International Airport, Sichuan Airlines is the largest all-air passenger fleet airline in China. In addition to Chengdu headquarters, Sichuan Airlines has set up branches and bases in Chongqing, Yunnan, Beijing, Zhejiang, Heilongjiang, Shaanxi, Hainan, Xinjiang, Xichang, Tianjin, Nanning, Shenzhen and Mianyang, forming a route network layout covering more than 80 large and medium-sized cities across the country.
The number of air routes has grown from the initial seven to more than 200, and international air routes such as Vancouver, Melbourne, Sydney, Moscow, Dubai, Tokyo, Osaka, Singapore, Prague, Los Angeles, Auckland, St. Petersburg, Zurich, Tel Aviv, Cairo, Copenhagen, Istanbul, Rome and Helsinki have been opened, forming an organic combination of domestic primary and secondary trunk lines, feeder lines and international regional air routes.
2065438+In March 2008, Sichuan Airlines launched a pet ticket; On September 4th, the All-China Federation of Trade Unions decided to award Liu Chuanjian, captain of Sichuan Airlines flight 3U8633, the National May 1st Labor Medal and the National Worker Pioneer of Sichuan Airlines flight 3U8633.
2065438+In July 2009, it won the national model enterprise of harmonious labor relations; On September/KOOC-0/day, the list of top 500 service enterprises in China was released in Jinan on September 20/KOOC-0/9, and Sichuan Airlines Co., Ltd. ranked 2/KOOC-0/8.
Sichuan Airlines manual customer service 24-hour telephone
Sichuan Airlines manual customer service calls 95378 for 24 hours.
Sichuan Airlines Co., Ltd., formerly known as Sichuan Airlines, was established on September 1986 and officially set sail on July 14, 1988. Sichuan Airlines Group Co., Ltd. was established on August 29, 2002, and Sichuan Airlines Group Co., Ltd. holds 40% of the shares of Sichuan Airlines Co., Ltd.
Headquartered in Chengdu Shuangliu International Airport, Sichuan Airlines is the largest all-air passenger fleet airline in China. In addition to Chengdu headquarters, Sichuan Airlines has set up branches and bases in Chongqing, Yunnan, Beijing, Zhejiang, Heilongjiang, Shaanxi, Hainan, Xinjiang, Xichang, Tianjin, Nanning, Shenzhen and Mianyang, forming a route network layout covering more than 80 large and medium-sized cities across the country.
Responsibilities of Sichuan Airlines' artificial customer service
Answer the technical flow of each brand, and answer customers timely and accurately according to the knowledge base. Provide standard services to customers; Quickly grasp the company's new policies and new business, actively promote the company's new products in the process of telephone service, and urge customers to have the willingness to use the company's products.
Accept the business and customer complaint telephone number applied by customers, accurately record the complaint content, and timely generate electronic work orders for businesses that need assistance from other positions and forward them to the background group; Assist to sort out the training materials in the group and coach the junior customer representatives. Participate in various trainings to improve overall quality. Participate in various team activities and support team building.
Sichuan Airlines official website Telephone Manual Service
Sichuan aviation telephone manual service hotline: 95378 (service time: 7*24 hours, 028-8888888.
Headquartered in Chengdu Shuangliu International Airport, Sichuan Airlines is the largest all-air passenger fleet airline in China. In addition to Chengdu headquarters, Sichuan Airlines has set up branches and bases in Chongqing, Yunnan, Beijing, Zhejiang, Heilongjiang, Shaanxi, Hainan, Xinjiang, Xichang, Tianjin, Nanning, Shenzhen and Mianyang, forming a route network layout covering more than 80 large and medium-sized cities across the country.
Quality introduction:
Sichuan Airlines Co., Ltd. was established on June 65438+September 65438+September 09/986. As a medium-sized aviation enterprise with unique advantages in civil aviation, it has always been guided by the quality brand strategy and driven by reform and innovation for 30 years, and innovatively put forward the coupling management mode of "whole network and whole journey" of Sichuan Airlines, pushing the enterprise onto the connotative development path of "quality and efficiency".
With the persistence and pursuit of quality for many years, it has achieved 3.02 million hours of safe flight, transported 65.438+0.85 billion passengers, had a fleet size of 654.38+0.78, operated more than 250 routes, had assets of over 30 billion, and made profits continuously for 20 years, setting a new record for China's civil aviation entrepreneurial development.