No matter what channel users apply for ETC cards, they can go to the ETC customer service center to consult and solve problems. Each customer service center has an open office phone number.
ETC users can also pay attention to 96777 WeChat official account. In 96777 WeChat official account, they have made various types of ETC problems. After paying attention to 96777, they can enter "ETC" in the dialog box to solve all kinds of card problems, which can basically solve all kinds of problems in using ETC cards at present.
Extended data:
Automatic electronic toll collection system is a solution to the busy toll collection in expressway. Realizing national networking, automatic bank settlement and rapid passage will be of great benefit to users. Its significance lies in:
1. Banks have strict procedures for applying for ETC dedicated channels. By collecting ETC information of toll stations, we can narrow the scope of searching for the whereabouts of electronic tag vehicles.
2. The website interactive service information of the automatic electronic toll collection system can feed back the customer information and the user's integrity. ?
3. Electronic toll collection system can be combined with GPS and GIS to improve the efficiency and level of expressway transportation management and service in an all-round way and understand the dynamic whereabouts of customers of electronic toll collection system.
Jiangsu expressway Public Travel Service Network-Home Phone
Baidu encyclopedia-etc.