How do Alibaba stores operate?

The following are some of my summaries, which I hope will help you:

1. Number the baby. Actually, there are not many things in my shop, so why do I number the baby? It is convenient for me to know the baby's situation. Give the babies a classification number, and sometimes even if you are away, you can have family and friends to help you deliver the goods without making mistakes.

2. Notebook records buyer information and baby information. I also recorded the baby's situation with a notebook, such as name, serial number, price and quantity, so that I can keep abreast of the baby's situation at any time, and I also think that if a customer asks me about the baby's situation by text message in the future, I can tell him immediately. Then the buyer's situation, I think I will record each buyer's purchase of baby, and then write down the buyer's contact information and address, so as to make a record. You don't have to copy the address anymore, and you can remember exactly what the customer bought before.

3. Want Want automatically replies. When I am not online or in front of the computer, I must use automatic reply. Although I may not be asked questions, I hope I will give them an explanation when a client talks to me. The content of automatic reply is mainly the main business scope of our store now, followed by promotional activities, your contact information and so on. Then it means that I will reply as soon as I see the news.

4. Stay online when the traffic is heavy. This is when the passenger flow is heavy, and I heard from my predecessors. It should be10: 00-1:00 in the morning, 14: 00- 17: 30 in the afternoon, and 19: 00-22: 00 in the evening. In fact, at this point, I try to stay online when I have no class and nothing to do. Because I am a part-time job, I try to stay online in time.

5. Want Want status changes. I didn't know this before, but I changed it immediately after I learned it, hehe. It is to change "I am free" into what I want to say, activity information and so on. So as long as someone wants to chat with me, they can see the activity information, hehe, very good.

6. Make good use of 35 store links. At this point, I haven't done well. At present, there are only a few store links in the store. I think we all know that this is a good publicity method, which can improve the exposure of the store. Especially with some well-done and popular shops, it is really good to link up. Sometimes when I visit a store, I often click on a store I am interested in in in the store link. Well, after my store opened, I asked several sellers if they could make a store link. Some are very refreshing, some are full, and some told me that they didn't make a link. I'll take my time.

7. Baby names have multiple keywords. I think this is very important. We should use 30 words in the title.

8. Baby release time is 7 days. Everyone knows the release time of 7 days and 14 days, so be sure to choose 7 days. Because the closer you are to the baby, the earlier it will end. A 7-day cycle is definitely better than 14 days.

9. The most attractive store announcements are written on it, and the preferential activities are placed in the first line. Hehe, actually, I am the kind of person who has the patience to read the store announcement, but not everyone will have the patience to read the announcement, so the announcement must be written well.

10. In terms of price positioning, the purchase price of popular commodities is fixed, and the prices of other commodities are moderate. I understand this very well. Operating on Taobao, or online, is always the principle of small profits but quick turnover. There are countless sellers on Taobao, many shops selling similar products, and so many shops selling diamond crowns. The competitive advantage of a newly opened store is only low price and sincere service. Of course, this is all on the premise of ensuring the quality of goods.

1 1. Holiday activities. I know it's good to hold promotional activities on holidays, such as "Eleventh Promotion" and "Valentine's Day Gift Show".

12. The hardware must be good. Pictures like baby must look good, but they must not be distorted; Then shop decoration, personal space and shop introduction should be done well, so that customers can feel their intentions.

13. The store name should also include keywords. When someone searches for related words, it will also find you.

14. Pay attention to the orange words on the home page. Are those orange words popular search terms? If there are related products in your baby, be sure to add them to the baby title. But don't blindly add words that have nothing to do with the baby, which seems to be against the rules.

15. Post more in the forum. What I'm doing now is, oh, appearing on forums more often, so maybe someone will see you open a shop and go shopping. Why don't you send a theme post and talk about your service experience and so on?

16. Baidu homepage, click on the space, and promote the store to the baby after entering. I haven't done this yet, but I've seen my predecessors say so. After all, it is your space, so it should be possible to post advertisements, which is also a way of publicity. I'll do this later, hehe.

17. Make full use of the feedback to buyers. This can also promote your own shop, leave a good impression on buyers and attract repeat customers.

18. Participate in the one-dollar auction and dutch auction. I haven't started this either, because I don't know the rules for the time being, and I will study it later. I think there are still many buyers who want to buy auction treasures, and they are often very cheap. I don't think it's necessary to be afraid of losing money in the auction. Although this baby has no profit, it is very likely that buyers will go to your store to buy other babies together, and it has also achieved results.

19. Make good use of the recommendation window. I know this is important. Taobao stipulates that different levels have different recommended locations and recommended location rules. I have read them carefully. At present, I only have 35 recommended places, and I recommend every baby that you think is the best-looking and has an advantage in price.

20. Use blog space to do more publicity. It is always good to promote your own shop and let friends and relatives know that you have opened an online shop. Having friends to help promote can increase many potential customers.

2 1. Search engines of major websites. Enter the address of your store in major websites, such as Baidu, Yahoo, Sohu, Google, etc., so that if it is included in the website, people may be found out when searching. I have done this now, and I will try any publicity method that may be useful.

22. Make good use of local networks, local group buying networks and trading networks. This should also be a good publicity method, but I haven't done this work yet.

23. Baby shelf life. When the traffic is heavy, put the baby on the shelves every 5 minutes,11:05-1:50, 16: 05- 16: 50, 2/kloc-. Divide your baby into 7 days, 2 1 batches, and put them on the shelves separately, so that you can show your baby in every golden section. This point was recorded after I saw a senior post. I think it makes sense.

24. The packaging is good. You can ask the courier for everything that needs to be packed. I bought a lot of bubble bags myself to prevent the baby from being crushed in the mail. I think good packaging is very important, so that buyers can feel your intentions when they receive the baby. Every buyer wants to receive the baby with a good package. This is also a good way to attract repeat customers.

25. A thoughtful little gift. Baby-related things, small cards, candy bars and other small gifts are all good ways to make buyers remember that you feel close. I also bought a lot of things on Taobao. I especially remember that there was a shop selling baby clothes before. I bought a suit of clothes and shoes for my newborn niece. The seller didn't give me anything else, but attached a small card that said thank you for your patronage. I don't know why, I always remember the name of that store, which impressed me deeply and made me feel very happy. So a thoughtful little gift may bring you unexpected gains.

Manage your personal space. When buyers visit your store, they usually open your personal space to have a look. If you write with your heart, it will undoubtedly increase the trust of buyers. Then you can also make good use of the friend links in the space.

27. Your own store information is a supplement to the store name and bulletin board. You can write down what you want to say in your own shop. I have the same thing, such as activity information. This is a great supplement.

28. Pay attention to the "buyer's buying area". Pay more attention to the buyer's buying area. If there is such a baby in the purchase information released by the buyer, it is also a good way to recommend it to the buyer.

29. Want Want contact classification, make good use of notes. Now that I have classified the contacts on Want Want, I can decide the specific classification content according to my own needs. I classified the customers I consulted as potential customers, and then the buyers who clinched the deal were the buyers, as well as my sellers and mass senders. I also classify this person who sent me promotional text messages as one category, hehe, I'll send it to him next time. Since the classification is not so detailed at the beginning, it should change in the future. Then the "remarks" on the business card should also be made good use of. You can record some information about the other person, or what questions the other person asked, so that at least the next time the other person asks questions, you can quickly remember what the other person asked or bought, instead of being completely silent.

30. Pay attention to the latest developments on Taobao. Paying more attention to the activities on Taobao and participating in the activities initiated by Taobao can improve people's popularity.

3 1. Read posts, post more good posts, and stick to it. Business will not be too hot in the previous year. Come on! Business is booming!

The best reason why shops are prosperous is that you can only achieve your goals through personal connections, and after-sales service that is responsible for customers is particularly important.

The promotion methods should be diversified, such as building independent websites, baidu promotion, optimizing keywords, selling treasures online in Ali, gold booths, participating in some activities in Ali, giving our products as gifts, and promoting products through blogs, forums and some free commercial platforms. The key to online sales is to adhere to good publicity methods. To do this, I am willing to believe that your store will prosper if you don't want to!