The people call 122 for free, and a 24-hour duty system is implemented at the same time. This is the fourth national call for help after 1 10,19 and 120. 122 alarm service desk is a department set up by China's public security traffic management organs, which accepts calls from the masses for traffic accidents, directs and dispatches police to handle all kinds of alarms and help, and at the same time accepts reports, complaints and inquiries from the masses on traffic management and traffic police law enforcement issues. This department is the main part of the command center of public security traffic management organs. Implement 24-hour duty. People can connect to the hotline 122 for free by dialing "122".
Acceptance scope
1, accepting traffic accident alarm;
2. Accept other kinds of emergency help;
3. Accept reports and complaints about various traffic problems;
4, accept complaints about traffic police law enforcement work.
In order to facilitate the public security organs to deal with the police situation quickly, please pay attention to: 1. Briefly explain what happened; Second, explain the address in detail; Third, explain the name and contact number of the policeman.
Only by making it clear can the police distinguish priorities and take corresponding measures; Only by clarifying the address can it be convenient to mobilize the police nearby and get to the scene in time; Only by leaving your name and phone number is it convenient to contact and inquire about the handling situation.
Because of special circumstances, the caller doesn't want to leave his name and phone number.
Accepting 122 alarm telephone is an important channel for public security traffic management organs to implement the mass line policy, strictly control traffic dynamics and obtain traffic information quickly; It is the main means for public security traffic management organs to organize rapid response and deal with various traffic problems quickly; It is also an important window for public security traffic management organs to solve problems for the masses and save the day. Therefore, handling the 122 telephone well is of great significance to the city's traffic safety, maintaining social order, protecting citizens' legitimate rights and interests, and strengthening the unity between the police and the people.