How to reach an agreement with visitors on consulting objectives and programs?

Wang Lizhen insisted on sharing this day 1523.

(A) the preliminary work to agree on the consulting objectives

1, get a comprehensive and in-depth understanding of the helper.

2, in-depth understanding of help seekers, you can refer to ideas.

1) defines the problem that the helper wants to solve.

2) Further understand the ins and outs of the problem.

3) Through the reaction to the words and deeds of the helper, clarify the real thoughts of the helper.

4) Explore the deep-seated reasons of the specific psychological problems of the parties.

? 3. Judge the types and severity of psychological problems of visitors.

(two) the definition, source, agreed timing and characteristics of the consulting objectives.

1, understanding of the clients.

2, the source of the consulting object.

3, the timing of reaching an agreement on the negotiation objectives.

4, the characteristics of consulting objectives

1) belongs to the category of psychology.

2) positive

3) Specific or quantitative

4) feasible

5) Assessable

6) Accepted by both parties

7) Reunification for many times

(e) How to negotiate the consulting target 1 with customers and find out the main problems of customers.

2. Determine which question to start with.

Both sides agreed to refer to Japanese standards.

Matters needing attention when agreeing on consulting objectives

1. Not all customers can provide effective consulting targets.

2. Some consultants may have wrong ideas about the consulting objectives.

3. Different counseling schools have different counseling objectives.

Agreed consultation plan

(A) the division of the consultation stage

1, diagnosis stage

2. Consultation stage

3. Consolidation stage

The main contents involved in each stage of psychological counseling are not completely separated. Sometimes there is overlap, because psychological counseling itself is a complete process and a whole.

(B) to develop a consulting program

(3) Examples and contents of the negotiation scheme agreed by both parties.

1, consult Japanese standard

2, the principle and process of consulting specific scientific method or technology.

3. The effect and evaluation method of consultation.

4. Specific responsibilities and rights of both parties.

Interests and obligations.

5. Frequency and schedule of consultation.

6. Consulting related expenses

7. Others (generally, the consultation place is not agreed, and the consultation point is decided by the consultant).