2) Complaints, reports, demands and suggestions about electricity consumption: When you have complaints, reports, demands and suggestions about our power supply service, you only need to dial the "95598" service telephone number, and provide your customer number, name, electricity address, contact telephone number, as well as the contents of the complaints, reports, demands and suggestions. We will give you a satisfactory answer in the shortest time.
3) Electricity bill inquiry: When you want to know your electricity bill information and electricity consumption, just dial the "95598" special service number and provide your customer number, and you can manually inquire your electricity bill and electricity consumption information.
4) Power outage information inquiry: When you want to know whether our power outage plan has an impact on your life, study and work, call "95598" to manually inquire about the power outage plan of the current month. How to use electricity for consultation? ? When you want to know electricity consumption information such as electricity price policy, preferential electricity consumption policies, electricity consumption laws and regulations, call the "95598" special service number to provide your inquiry, and we will answer it for you immediately. For difficult questions that can't be answered at the moment, we will leave your contact number and get back to you after consulting relevant personnel.
To sum up, the power complaint telephone number 95598 is responsible for power outage information announcement, power outage emergency repair, service quality complaint, electricity information inquiry, consultation and business acceptance.
Legal basis: "95598" service content in Article 13 of Power Supply Service Specification of State Grid Corporation of China;
(1) "95598" customer service hotline: power outage information announcement, power outage emergency repair, service quality complaint, electricity information inquiry, consultation, business acceptance, etc. ;
(2) "95598" customer service webpage (website): power outage information announcement, electricity consumption information inquiry, business handling information inquiry, electricity supply and consumption policies and regulations inquiry, service quality complaint, etc. ;
(3) 24-hour uninterrupted service.