After using WeChat commercial products, you can ask the police to help you deal with disfigurement. You can provide the police with the micro-signals and purchase information of WeChat merchants, and the police will help you investigate and deal with WeChat merchants.
Article 39 of the Law on the Protection of Consumers' Rights and Interests: Disputes between consumers and business operators can be resolved through the following channels: 1. Negotiate with the operator to solve it; 2. Request consumers' associations or other mediation organizations established according to law to mediate; 3. Complain to the relevant administrative department; 4. Apply to an arbitration institution for arbitration according to the arbitration agreement reached with the operator; V. Bring a lawsuit to the people's court.