■ Information service
Ticket shopping guide, traffic station, inquiry, venue visit, reservation, venue visit, inquiry.
■ Order guidance
Public * * * regional order guides the entrance of venues to line up for guidance.
■ Reception assistance
Venue VIP reception assistance concierge reception assistance exhibitor personnel hotel reservation assistance
■ Language translation
Service point language service
■ Visit assistance
Service point assistance service point sign language translation venue visit experience assistance venue disabled person visit assistance.
■ Media services
Press center services assist venue news contacts to assist Red Cross services.
■ Activities/Forum Organization Assistance
Event venue audience service assistance forum service assistance
■ Work assistance of the organizer
Volunteer operation helps volunteers with logistics and psychological counseling.
How does personalized assistance serve special people?
During the pre-job training, the volunteers all accepted the intensive English classes of the World Expo, the first aid courses of the Red Cross and other professional courses, providing simple language and emergency rescue for citizens and tourists. In the park, volunteers mainly serve tourists. Among the 24 volunteer positions, there are public area order guidance, service point language service, service point assistance for the disabled, service point sign language translation, and assistance in visiting disabled venues. In addition to job responsibilities, volunteers in the park must also perform general duties such as helping the elderly and taking care of the young.
■ Volunteers will cooperate with the service points for disabled tourists in parks and entrances.
Assist in providing wheelchair rental services and other assistance services; In the organizer's area, volunteers will help them visit the venues and provide necessary assistance services; In addition, there are volunteers with sign language communication skills to provide sign language translation services for those in need.
■ Children are lost or lost, and the public * * * regional order guides the post.
Volunteers will be responsible for searching in the park and sending them to the lost children care center at the tourist service point.
■ Language service post volunteers at foreign tourist service points will
Tourists provide foreign language translation services. At the city service site, volunteers communicate directly with foreign guests in English, Japanese, German, French, Spanish, Russian, Korean, Thai, Indonesian, Malay, Arabic and Esperanto 12 languages. , or help to dial the background call system, the background seats provide small language dialogue, and provide various on-site services and assistance for foreign guests.
■ Medical Rescue Every city volunteer service station is equipped with a first aid kit. Site volunteers will make timely judgments when citizens and tourists encounter unexpected situations such as personal injury, and provide basic medical care for citizens and tourists with professional skills before the personnel sent by medical institutions arrive. In addition, all districts and counties will also provide some emergency convenience supplies, such as rain gear and sewing kit. According to their own situation, the outer and inner stations in this district and county.
Volunteers outside the park will serve you in the "Colorful Heart"
Service time
■ Important city landmarks: 10 to 16: 00 in the morning shift and 16: 00 to 22: 00 in the evening shift.
■ Morning shift around the Expo site: 8: 00 to 13: 00, and night shift: 13 to 18: 00.
service content
■ Information consultation and inquiry
■ Language translation
■ First aid
■ Civilization propaganda
You can find some service stations at important landmarks in the city center.
Century Plaza No.7 Gate Square, Century Park, Dingxiang Road, century avenue Hua Mu Road, Haitong Road, Science and Technology Museum, Sinking Square, Science and Technology Museum No.6 Gate, Binjiang Avenue, Happy Plaza, World Financial Center, century avenue Dongtai Road, Lujiazui Subway Station Square, Metro Line 2 1 Exit No.8 Caoxi North Road, No.2853 Longhua Road, Xujiahui Park, Oriental Commercial Building, intersection of Longhua Temple Wanping South Road, hengshan road Shanghai South Railway Station South Square Electric Power South Road near the main entrance of Shilong Road Mountain Park, Yufosi Anyuan Road near Jiangning Road changfeng park 1 Mendahu Road 189 Railway Shanghai Station South Square near the Expo Bell Tower No.444, hongkou football stadium No.77, Dongjiangwan Road, Wanda Commercial Plaza, Songhu Road Parkson Shopping Center 9/ Kloc-0/No.8 People's Park No.231No.5 Nanjing West Road Shanghai Planning Museum Tibet Middle Road Renmin Avenue Shanghai Museum Yan 'an East Road Vu Thang Road intersection Hangzhou.