1. View the membership card refund policy: First of all, you need to know the Ye Brothers membership card refund policy. These policies are usually detailed in the terms and conditions of the membership card. If you are not sure, you can consult the customer service department of Ye Brothers or check their official website.
2. Contact customer service department: Once you know the refund policy, you can contact customer service department of Ye Brothers to explain why you want to refund the balance of your membership card and consult the specific process of refund.
3. Provide necessary information: The customer service department may ask you to provide some personal information to verify your identity and membership card account. Please prepare your membership card number, name and other information you may need.
4. Complete the refund process: According to Ye Brothers' refund policy and the instructions of customer service department, you may need to fill out a refund application form or provide other necessary documents. Please make sure to provide the required information as required and follow their instructions to complete the refund process.
Please note that the refund process may be different due to Ye Brothers' policies. So it's best to contact their customer service department directly to get accurate refund instructions.