Have a thorough understanding of every kind of house to be sold. When a guest asks about any kind of apartment, he can quickly recall relevant information in his mind, such as several rooms and halls, north-south orientation, pool area and so on.
Don't talk about selling an apartment at the beginning, which is very offensive. Listen carefully to the customer's requirements, such as whether you want a split-level apartment, a duplex apartment, an apartment facing the street or something ... Combine this information and give the apartment that best meets the customer's requirements.
When introducing the house, you can talk more about the advantages. For example, low-rise buildings are more convenient for the elderly to move, and the air quality in high-rise buildings is better ... Never make a false cover-up of serious injuries or obvious shortcomings of the house. Sometimes telling the truth can win the favor of guests.
If the guest can't make a decision on the spot, the salesperson can't show his dissatisfaction. You can send the introduction materials of the apartment type on your own initiative, please take them home and study them carefully, and send your own contact information, indicating that you can contact yourself at any time.
Note: when guests enter the sales department, they must be greeted with a kind smile. Men and women, old and young, will greet each other with smiles, establish friendly relations as soon as possible and carry out further sales work.