Speech based on one's own responsibility and dedication 1
Dear leaders and judges,
Hello everyone!
As the saying goes: 360 lines, each line is the best. We should love our profession. Do a line, love a line, drill a line, and be precise. Love and dedication are professionalism. It is our duty to love our posts; Dedication is our duty; Youth is our capital; Dedication is our lofty pursuit. Einstein once said that a person's value should be judged by what he has contributed, not by what he has achieved. Only by devoting oneself to society can one find the meaning of short and risky life. Love and dedication to the post and contribute to the society are our personal values.
What is love and dedication? I think, first, responsibility. We should treat our work with a serious, down-to-earth and responsible attitude, be loyal to our duties and do our duty. The second is to be precise, that is, "do one thing, be precise" and become an expert in this industry.
At the grassroots level, professionalism is everywhere. Advanced individuals and excellent models-they are all models of love and dedication. They won the praise and respect of leaders and colleagues with their hard work. It is their love and dedication that has strengthened my determination to stick to my post, strive for perfection and be a young pioneer with practical actions.
We have such excellent comrades around us. His name is Liu, and he is a staff member of our dam engineering office.
As an office worker, Comrade Liu deeply realized that office work is the basic support of the whole town's work operation, and a lot of daily tedious routine work should be completed in the office. In his daily work, he insists on establishing a fast, accurate, strict, meticulous and pragmatic work style. Fast, that is, quick response, quick execution and fast work pace; Accuracy is to reflect the situation, submit information and provide suggestions; Strict means having high standards and strict requirements, and doing any work is not sloppy, unambiguous and meticulous; Fine means that the work should be thorough, meticulous and meticulous; Truth is to tell the truth, do practical things, be pragmatic and effective, be rigorous and meticulous, strive for perfection, and be busy without confusion.
Service is the most basic and important work in an office, and its quality and efficiency are important standards to measure the level of office work. Comrade Liu always insists on taking good service as the core and service as the center, serving the overall situation, ensuring that all work is always focused, targeted and targeted, and striving to improve the effectiveness of work. When the reception guests shook hands with him with a smile, when the petitioners stretched their locked brows and returned with satisfaction, when the guests who came to handle affairs thanked him before leaving. He is ordinary and noble.
The office work he is engaged in is a hard job. No spacious and luxurious office, no enviable salary, no flowers and applause. There will be neither all-powerful momentum nor touching stories. Some are hard work day after day, and some are trivial. He left behind complicated housework, spring outing and autumn outing, his wife's complaints and his son's crying, and was busy in this ordinary and boring job. Cast responsibility in dedication, cast loyalty in dedication!
Someone said well, "Life can be ordinary, but not mediocre: life is not necessarily great, but it must be lofty". A drop of water will not dry up until it melts into the sea. Only by combining personal value with unit interests can a person's life value be perfectly displayed.
In ordinary jobs, we young people should be hard-working, diligent and dedicated. Abide by professional ethics and stick to their posts; Strengthen ideals and beliefs, have the overall situation in mind and work hard; Practice the fundamental purpose and serve the people wholeheartedly; As an ordinary grass-roots staff, I strive to serve the people wholeheartedly, strive for perfection, be brave in innovation, provide high-quality and efficient services for the people, and do practical things for the people. Only in this way can we truly love our work and make contributions to society.
Thank you!
Speech based on one's duty and dedication II
Dear leaders and colleagues,
Hello everyone!
I'm _ _ from the Food and Beverage Department. The topic of my speech for you is "I love overseas Chinese, I love my home, and I love my ordinary post".
If you were a drop of water, would you moisten an inch of land? If you were a ray of sunshine, would you light up the darkness? If you were a small screw, would you stay in your life forever? "This is a passage in Lei Feng's diary. He told us that no matter where we are, we should play our potential and make contributions.
In the long course of life, most people spend their lives in an ordinary life. However, some people have done many extraordinary things in their ordinary posts; Some people just spend their time in the ordinary. Everything starts from the ordinary, and the ordinary starting point is always the first step to success. Some people may say, "Our work is so ordinary, what can we do?" My answer is: "Yes!" Although our daily work is ordinary, doing these ordinary things well is to lay the foundation for enterprise development. If the enterprise is a ship, then we all row on it. Only with the concerted efforts of Qi Xin can we sail this ship to the other side of the ideal. If an enterprise is a tree, then we are the small roots under it. Only by absorbing nutrients from the soil as much as possible can this tree thrive and grow into a towering tree.
During the period when the hotel leadership proposed "120 days", my colleagues and I, under the leadership of the manager, did every little thing well and proved our value with our own sweat! In order to ensure our service, we insist on greeting at eight o'clock every day, dusting every day with great care, and preparing the necessary services before the guests arrive. Working hours are also one hour earlier than usual. Sometimes we swallow our pain into our stomachs. I remember that I hosted a table of foreign guests shortly after I started working. I clearly remember putting toothpicks on the table, but there were no toothpicks on the table after the guests finished eating. I was very angry and said, "There are toothpicks on the box table!" " Maybe my tone is wrong. The guest felt that my attitude was bad and complained to me. Afterwards, the manager told me that in the future, as long as the guests say that they have nothing, they should immediately bring what they need to the guests.
How many memories are vivid in my mind, which has tempered my will and exercised me. Through continuous exploration in my work, I have a deeper understanding and understanding of my work, and I find that this ordinary post attracts me more and more. As time goes by, my love for this job grows day by day. Because from ordinary things, I can clearly see and experience the flash in service work, and many ups and downs make me realize the true meaning and value of life. Speaking of which, I can't help telling you with my heart. I love-this ordinary post, I love overseas Chinese, I love my home, this is my choice without regrets!
Thank you!
Speech based on one's duty and dedication 3
I am a contemporary college student. Today, I want to talk about my own feelings and how to grow and develop as a college student in the fertile soil of Xinhe. At the moment, I am afraid. What advanced deeds have I made? I just did what I had to do. What's more, I should have done such a job better. Today, I can only say that I am sharing my experience with my colleagues.
In September of _ _, I just graduated from college and started working in a credit union. Like many college students who have just left school and entered the society, their hearts are full of beautiful dreams and their blood is full of passion for the future. Looking forward to the fiery career, eager to realize the value of life, eager to succeed in life. At the beginning of my work, I was assigned to an internal savings post. The leisure of my work gradually made me panic, and I didn't have any business all day. During that time, it was a difficult time for our credit cooperatives. The restructuring of enterprises into cooperative foundations has strained relations with the government, which has also caused bad influence among the masses. The prestige of credit cooperatives is not high. Agricultural Bank of China and Postal Savings Office seize the opportunity to seize the market and rob our customers. There has been a negative growth in deposits in our society, while the Agricultural Bank of China has increased by more than140,000, and the postal savings have also increased by more than 8 million. Almost all good account opening units have gone to the Agricultural Bank of China. At this time, I saw a man who was worried about the operating difficulties of _ _ credit cooperatives. He was struggling hard to help _ _ credit cooperatives to decline, almost exhausted. He is our director, Comrade Wang. I was on duty with him. I have never seen him sleep soundly. He often tossed and turned and got up at midnight to smoke. Sometimes, I talk with him almost all night, talking about the challenges we face, how to open up a new situation in our work, how to create a business environment, how to achieve business goals, and how to increase employees' income. What moved me was that he made me clear about the correct outlook on life and values, and where the struggle of life began, the value of life was reflected. What educated me was that he instilled in me the concept of credit service: service is the core of competition. In my impression, he never used empty preaching, but borrowed from others and was deeply rooted. From his extensive knowledge, I saw my own shortcomings; From his high sense of responsibility and mission, I have established my own sense of responsibility and mission; From his professionalism, I made clear my direction of struggle; From his business philosophy, I demonstrated the purpose of service first. I am determined to use the three-foot counter as a platform to show the elegance of contemporary college students, as a window to show the image of _ _ credit cooperatives and as a window to show the spirit of _ _ credit cooperatives.
Today, I successfully fulfilled my original oath. The service of our credit union has been greatly improved, and my personal image has been well received by customers, colleagues and leaders through service. For more than three years, I have been thinking about how to do a good job in counter service. Through continuous summary and improvement, I found a set of effective service methods. First of all, to do a good job in service, we must have high quality. Good personal qualities are comprehensively reflected through your knowledge, your work, your treatment of people and your rich personal connotations. Provide services to customers with excellent business skills. My computer skills are not very good in the whole system, but I pay attention to the consistency and coordination of actions when doing business operations. Under the condition of ensuring correctness, giving customers beautiful enjoyment is an opportunity to show their personal ability and also a good opportunity to establish the image of credit cooperatives. The second aspect of high quality is the generous attitude of receiving customers.
The civilized and high-quality service we provide, I think, is first of all a deep feeling, not blunt words and formatted procedures. My customers will feel at home when they come to me. The third aspect of high quality is to become an expert and speak jargon. To do this, we must strengthen our study, have a wide range of knowledge, have a deep understanding of the problems, and be proficient in all financial products operated by credit cooperatives. There is a business owner who needs to verify 500,000 yuan when he opens basic deposit account in our company, but the money is in Nantong, so it is not convenient to carry. In addition, our current savings passbook only covers the scope of _ _ _, so I gave her a lot of ideas and finally solved the problem with Jinqiao Card. Through business and conversation, he changed the backward service concept of our credit cooperatives. It can be seen that the service of high-quality employees can not only shape their own image, but also show the whole credit union.
Touch your customers. Touching is a kind of spiritual tremor and emotional sublimation. To move customers, we must first be moved by their diligence, kindness, creativity and frugality. Only by serving customers with such a mentality can we move customers. Every customer who comes to our credit union to save money is accumulated through hard work. Every time I receive their money, I feel respect for them. There is a customer named Liu _ _, who is in the bean products business. The first business I do every day is the change and damaged coins of 1 000 he deposits. He makes them every day and takes them away when he deposits a certain amount. I never bother, and I don't blame him for "eating noodle soup". Every time I come, I am always caring and attentive. It is not easy for people to make money. Every day, I work in the middle of the night to make bean products, and I have to send these bean products to several nearby towns before dawn. His job is much more difficult than mine. I always serve him with this feeling of being moved by him. After a few months, he was deeply moved by me and felt very sorry. In addition to praising our services, he also took the initiative to contact business friends to handle business and introduced many new customers to our company. The second is to give customers care. Caring for others is a good moral cultivation, and more importantly, our concern for customers is our concern for our own work.
Thank you!
Speech based on one's duty and dedication 4
Hello everyone! It is a great honor to stand here today and share my work experience and feelings with you.
I'm _ _ _ _ from the office of the liaison department of the newspaper advertising center. I joined the newspaper in 20__, and I have accumulated nearly seven years' working experience in my newspaper. During the nearly seven years of off-site backstage work in the newspaper advertising center, I gradually developed from my initial ignorance of off-site backstage work in the newspaper advertising center to my familiarity with off-site departments of the advertising center. So far, I have experienced many ups and downs in my work. In the course of my work, I gradually grew and developed, and I was constantly promoted and improved. I am deeply integrated into the big family of our newspaper advertising center, and I am proud of it.
When I first entered the newspaper advertising center to do back office work, I knew nothing about what I was doing, only superficial knowledge and no practical work experience, and I was extremely unfamiliar with the back office work outside the advertising center. However, in the past seven years' work and life, I have persisted in strengthening my familiarity with foreign advertisements, earnestly doing every job in my post, closely uniting all my colleagues in the newspaper, adhering to a pragmatic, practical and diligent work style, actively discovering and solving problems and deficiencies in my work, and effectively growing and improving my ability and experience.
For the work of newspaper advertising center, the daily advertising business task is very heavy, and the business volume of mass media merchants is also very large. In particular, the work of our external departments is more important and tense. In the face of the competition from many media advertisements in our city to foreign advertisements, China's external work should strengthen deployment and strive for projects. Therefore, it is very important to do a good job in the overseas offices of our advertising center. Only by doing a good job in overseas offices can we lay a solid foundation for the advertising work of advertising centers. During the seven years of back office work in the advertising center, I always paid attention to the company's management projects, assisted in the development and coordination of distribution channel resources, collected market information in time, summarized various data and management materials (supplemented according to my own work situation), strictly observed the rules and regulations of the advertising center, focused on work everywhere, and provided back office services according to the arrangement of the leaders. Because the advertising center of our newspaper is busy with overseas work, there are often some urgent tasks. In order to do a good job in the internal work of various overseas advertising businesses, I often work overtime, but I have no complaints.
During the seven years of working in overseas offices, I always keep in mind my responsibilities, always focus on the overall development of the newspaper, strive to improve my work skills, and make a strong backing for the overseas work of the advertising center. Although I have made some achievements in my daily work and improved my ability, I know that I still have many shortcomings in my internal work. Therefore, in the future work, I will always urge myself to keep my job responsibilities in mind, strengthen my professional work ability, improve my professional work skills, and fully cooperate with the leaders to complete all the work, so as to lay a solid foundation for the work outside the newspaper advertising center.
In the course of nearly seven years' work, I devoted myself to the big family of newspaper advertising center, and developed and grew together with it. In the process of development, I also have some ideas and suggestions on the daily work management and assessment of the center. Our center proposes to establish a flexible and powerful management mechanism, manage people by system, strengthen the assessment system of employees' work, regularly assess employees' ability and performance, establish an incentive mechanism, stimulate employees' enthusiasm for work, and realize the effective operation of newspaper advertising management.
I hope that with the joint efforts of all the staff of the center, the overseas work of the newspaper advertising center will be further developed and promoted, creating brilliant achievements for the newspaper's advertising performance.
My speech is over, thank you!
Speech based on one's duty and dedication 5
Dear leaders, employees and colleagues,
Hello everyone! I am a room manager who started from the grass roots. Under the correct leadership of the hotel, with the support and help of staff and colleagues, I followed the working spirit and deployment of the hotel for many years, implemented the working concept of "customer first, service first", United and led all the room staff, worked hard, completed all the tasks, achieved good work results, and made my own contribution to the healthy and sustainable development of the hotel. Below, according to the arrangement and requirements of the superior leaders, I will report my work in recent years to the leaders and employees as follows. If there is anything wrong, please criticize and correct me:
First, study hard to improve political and ideological awareness and professional work skills.
Guest room is an important carrier of hotel management, and the quality of guest room work directly affects the image, reputation and economic benefits of the hotel. As a housing manager, I feel a great responsibility and a heavy burden. In order to manage guest rooms well, satisfy customers and improve the economic benefits of the hotel, I have carefully studied the hotel's work spirit and discipline system, as well as the business knowledge of room management, improved my political and ideological consciousness and business skills, and can comprehensively manage guest rooms and improve the service level according to the hotel's work spirit and decision-making arrangements. I ask myself to be loyal to the hotel forever, put the interests of the hotel first in all my work, always safeguard the interests of the hotel, and never do anything harmful to the hotel. I cultivate my hard-working and studious professionalism and pragmatic, pioneering and innovative work style, adhere to the principle of "Excellence and meticulousness", take every job seriously, persist in doing every job well, strive for perfection and efficiency, and improve customers' satisfaction with our room service.
Second, work hard and complete the task in an all-round way.
First, strengthen study and education, and establish a strong guest room staff. The key to the quality of guest room work, service level and customer satisfaction lies in employees. Over the years, I have strengthened the study and education of room staff and established a strong team of room staff, which can fully provide room service and satisfy customers. I carry out in-depth and meticulous ideological work for employees, educate employees on professional ethics and personal quality, convey the work spirit and requirements of hotel leaders, clarify the benefits brought by hotel development to employees, and let every room employee improve their ideological and political consciousness, love the hotel and their posts, so as to think about problems wholeheartedly, work wholeheartedly, enhance their execution, improve their work efficiency and service level, and promote the healthy and sustainable development of the hotel. I strengthen the training of employees' work and business skills, improve the reception level of employees and satisfy customers; Improve employees' skills in cleaning rooms and ensure that rooms are clean and tidy; Improve staff's rounds skills and maintain the stability and safety of guest rooms. I ask every room staff to be dedicated and sincere in service, keep in mind their own service standards and contents, master service skills and skills, and constantly improve work efficiency and service level, so that customers can enjoy quality service in our hotel rooms, feel the happiness of their journey and leave good memories.
The second is to improve the sanitary quality of guest rooms and ensure that each guest room is clean and hygienic. Customers pay the most attention to hygiene and quality when staying in the guest room. Only by keeping the guest room clean and sanitary can customers like it and feel comfortable. I strengthen the sanitary quality management of guest rooms, ensure that every room is clean, and require the room staff to be responsible for the rooms they clean. The room management personnel strictly check the sanitary quality of guest rooms and the equipment of articles, solve problems in time when they are found, and resolutely put an end to customer complaints caused by sanitary quality problems and affect the reputation of the hotel. I regularly check, repair and maintain guest room facilities and equipment to ensure that guest room facilities and equipment are in good condition and make customers enjoy their stay. I strengthen the safety management of guest rooms, regularly put in cockroach killing drugs, and prevent pests in time to ensure the safety of guest rooms without any safety accidents.
The third is to implement the responsibility system of first inquiry and comprehensively improve the quality of service. I strictly require the guest room staff to implement the first question responsibility system, which must be done in three ways: first, warm reception and serious handling. Inquiries and complaints about customers must be actively and enthusiastically resolved, and no excuses can be used to shirk, refuse, prevaricate or delay the processing time. The second is politeness and efficiency. Any customer's problems and complaints should be dealt with and resolved as soon as possible, and the results should be replied to the customers to gain their understanding and support. The third is to coordinate in time and try to solve it. The problem of customer consultation and complaint is complicated, and I can't solve it. I want to coordinate with other departments in time and try my best to satisfy customers.
Fourth, do a good job of reducing costs and increasing efficiency to improve the economic benefits of hotels. Guest room is the main revenue-generating department of the hotel, but the cost is also high. I firmly establish the management concept of diligence and housekeeping, do a good job of reducing costs and increasing efficiency, and require room staff to recycle disposable low-value consumables, arrange for other uses, and reduce hotel expenses; Room staff are required to turn off the lights in each aisle in the morning, unplug the power card after check-out, and adjust the room air conditioner to the specified temperature as required to minimize electricity consumption and save electricity for the hotel.
Third, be strict with yourself and cultivate a good work style.
I require myself to be skillful, hard-working, honest and trustworthy, willing to contribute, caring, dedicated and dedicated, treat everyone with a good working attitude, be kind, considerate and warm, take on my responsibilities in my work, take every job seriously, do every job well in an all-round way, and strive for efficiency and perfection. While cultivating a good work style, we should strengthen the construction of our own executive ability, make ourselves a member of the excellent executive team, carry out the hotel's principles, policies, system regulations and various decision-making arrangements to the letter, and be good at putting the spirit of the hotel into concrete work. At the same time, strengthen work innovation, do a good job in room management with new ideas, new ideas and new methods, and constantly improve work efficiency and quality.
Over the years, I have studied hard and worked hard. Although I have completed all the tasks and achieved good results, there are still some shortcomings and gaps compared with the requirements of the hotel and the hopes of customers, which need further improvement. In the future, I will continue to study hard, practice hard and work hard to raise the room management to a new level, and make my due efforts and contributions to promoting the development of the hotel and creating better economic benefits.
My debriefing speech is over, thank you!
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