The specific contents include the following aspects: user service, demand forecast, order processing, distribution, inventory control, transportation, warehouse management, layout and location of factories and warehouses, handling, procurement, packaging and intelligence information.
1, transportation
Logistics activities that use facilities and tools to move goods from one place to another.
2. Inventory
Inventory control: a logistics activity that controls, classifies and manages the quantity and structure of inventory.
Step 3 pack
Packaging is the general name of containers, materials and auxiliary materials used according to certain technical links in order to protect products, facilitate storage and transportation and promote sales in circulation. It also refers to the operation activities in which certain technical methods are applied in the process of using containers, materials and auxiliary materials to achieve the above purposes.
Step 4 deal with
Handling is a kind of logistics operation, which mainly moves items horizontally in the same place. Handling is the operation of transporting and storing products.
5. Distribution and processing
Distribution processing is a general term for simple operations such as packaging, segmentation, measurement, sorting, marking, labeling and assembly. In the process of goods from the place of production to the place of use
6. Information management
Collect and process logistics-related plans, forecasts, dynamic information and information about production, market and cost, so that logistics activities can be carried out effectively and smoothly.
Extended data:
Logistics functions can be divided into the following sub-processes:
1, order
The process includes order acquisition, data formatting, order entry, order confirmation and transaction processing (debit or credit card processing and authorization). As customer orders move in the supply chain, order management activities gradually need mature software to convert, route and manage customer orders.
Step 2 return goods
Return management, also known as reverse logistics, deals with product recovery, including correct service, packaging and accounting treatment of returned products.
Step 3 transport
Including transportation procurement, planning, optimization and implementation. Special activities include: negotiating contracts with core carriers, establishing travel guides and managing carrier contracts.
Plan the best shipment of order/delivery, optimize shipment, track goods in transit, audit and payment processing, monitor the performance of carriers and confirm delivery after shipment.
The purpose of logistics service is to provide more services that can meet customers' requirements, expand the gap with competitors, and gain or increase the profits of enterprises through the increase of sales.
1, effectively complete the supply;
2. Reduce the logistics operation burden of customers. Improve work efficiency.
3. Save more liquidity for customers, and use it to research and develop the core technologies of enterprises.
Basic characteristics of logistics service:
1, the structure of logistics services. The logistics service provided by enterprises presents obvious structural characteristics.
First of all, service logistics is formed by the rational allocation of various logistics resources and functional elements, which inevitably reflects structural requirements; Secondly, the development of enterprise production and operation leads to the trend of diversification and integration of logistics demand, and the corresponding logistics services will also reflect structural changes.
2. Differences in logistics services.
Logistics services show differences, which are mainly influenced by the capabilities and service methods provided by enterprise logistics systems, as well as by customers' participation in logistics service processes and different evaluations and understandings of services.
3. Value-added logistics services.
The added value of service directly reflects the achievement of logistics service as a value creation activity; At the same time, it also reflects the value-added role of logistics services in the production and operation of enterprises.
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