1, the technical evaluation content is mainly system performance, and the specific content is:
(1) Overall level of information system.
(2) The scope and level of system functions.
(3) The scope and depth of information resources development and utilization.
(4) the quality of the system.
(5) Security and confidentiality of the system.
(6) Integrity of system documents.
2. The content of economic evaluation is mainly the effect and benefit of the system, including direct and indirect aspects.
(1) The direct evaluation contents include:
① System investment amount.
② Operating cost of the system.
③ New benefits brought by system operation.
④ payback period of investment.
(2) The indirect evaluation includes:
(1) Improve the corporate image and improve the quality of employees.
② It plays an important role in enterprise system and organization reform and management process optimization.
③ Its role in strengthening the spirit of cooperation between departments and personnel.
Second, the evaluation index of information system:
The value evaluation model of information system established by AHP includes: quantitative indicators, namely input indicators and output indicators; Qualitative indicators, that is, macro and micro indicators.
1. Quantitative indicators
Quantitative indicators can be analyzed according to the traditional model, and the generalized return on investment of information system can be simply written as: ROI= = (reducing costs and increasing income)/total cost.
(1) input index (total cost)
1) system analysis, design and implementation costs, including hardware, software and personnel consumption costs.
2) Labor costs, including the expenses of personnel re-recruitment, personnel re-deployment and personnel training.
3) Process cost, which is also very important. Because the enterprise deploying information system needs to transform the existing workflow.
4) System operating costs, such as integration and testing costs, operating costs, management costs, data analysis costs, data conversion costs, etc.
5) Information system maintenance and continuous improvement costs.
6) Opportunity cost. For example, an enterprise chooses a vendor's management software system and gives up the opportunity benefits that other vendors can bring, which is a typical opportunity cost.
(2) Output indicators
Output indicators mainly include income increase and cost reduction.
2. Qualitative indicators
(1) Macro indicators
1) Whether the economic benefits and competitiveness of the enterprise have been improved. If converted into specific economic indicators, it can be divided into profit rate, cost profit rate, liquidity turnover rate, inventory turnover rate, overall labor productivity, plan execution accuracy, equipment utilization rate, market information accuracy, customer satisfaction rate, delivery punctuality rate, product quality rate and so on. 2) Whether the management mode, organizational structure and business process are innovative.
(2) Microscopic indicators
1) The application breadth and depth of the information system, including the number of users of the system, the positions of users, the number of system information and the number of business information.
2) The development speed and utilization rate of resources by the information system. If the OA information system is compared to human bones, then the information resources are muscles and blood. From the perspective of information resources development and utilization, we can evaluate the utilization degree of information systems and the knowledge management level of enterprises. This can be evaluated from the aspects of tapping potential and information collection, processing and enjoyment.
3) Whether the business process and workflow of the enterprise have undergone substantial changes.
4) The improvement of employees' quality and the degree of employees' participation in informatization. Human resource is an important part of enterprise informatization, and it is also the participant of informatization, that is, the main body of informatization. The human resources here include information technology personnel and other employees of the enterprise. For the evaluation of the former, it mainly examines its computer application ability, software design and development ability and the ability to combine theory with practice; For the latter, due to the deepening of enterprise informatization, employees have accumulated rich experience and lessons, which is the basis for promoting enterprise informatization.
5) Whether to improve employees' job satisfaction.
6) Whether there is a unified basic data environment between different parts of the enterprise and whether collaborative workflow can be realized.