Exception occurred when downloading software in OPPO software store.

If you install software in the "Software Store" APP, you will get an abnormal prompt. Don't worry, choose the handling method according to the prompt:

1, -3 abnormal code (insufficient memory) appears: I suggest you clean up the mobile phone garbage and leave enough memory.

2.-2 Abnormal code (invalid APK file) appears: Delete the download task and download and install the software again.

3. Abnormal code (incompatible with installed software) appears in-112: Please confirm whether incompatible software is needed, and if not, just replace and install it directly.

4.- 100 1 (network certificate expired), which needs to be recalibrated. Time: Please go to Settings >; Other settings (system settings) > date and time > automatically set the time (using the time provided by the network), calibrate the time and try the installation again.

5. "I can't get the IMEI of mobile phone at present, please set the IMEI and try again":, please go to the "Settings > About Mobile Phone (About this machine) > Version Information" page to see if there is a "customized version number" field. If there is, it is an enterprise custom machine, so it is recommended to consult the mobile phone issuing enterprise; If not, please click on the manual customer service, and we will serve you wholeheartedly ~

6. There are other situations, such as -25 (the version is too high), always being installed, and the installation package is damaged. : Please uninstall the software and try to download it again through other channels (such as "Browser" APP, "pea pods" APP, etc.). ).

WeChat cannot be installed on Android models below 7.5.0, prompting that parsing failed: Please click? Wechat installation failed to be introduced ~

8. The message "The application has not reached the shelf standard, so download service is not provided for the time being" is prompted, and the installed button is grayed out: the platform has detected a problem with the software, so in order to ensure the safety and experience of your mobile phone, download service of the software is not provided for the time being. We have feedback to the software side for optimization, and will provide download service as soon as possible after optimization.

9. Prompt that the application is incompatible or does not support downloading: It means that there are some problems with the application and it is not suitable for your mobile phone model/system for the time being. If it can't be installed compared with other mobile phones, it is an abnormal installation package. It is recommended that you download other versions and try to install them through channels such as "pea pods" APP and "APP Bao" APP. If you just can't install your own mobile phone, it may be that this application is not compatible with the mobile phone system. I suggest you back up the data and go to the service center for processing.