Provide license plate number and other related information.
Case acceptance: the customer service staff will verify the reported information and arrange to enter the claim settlement process. Insurance companies will send claim adjusters to inspect the scene of the accident and ask for relevant evidence, such as * * *, driving license, insurance policy, etc.
Claim review: After the surveyor completes the survey, he submits a claim for review by the insurance company.
Settlement negotiation: if the insurance company has any objection to the settlement, it will invite the insured or its representative to negotiate the settlement and the amount. If an agreement is reached, both parties will sign a settlement agreement document.
Claim payment: after the insurance company confirms that the claim amount is correct, it will pay the claim amount to the insured or its designated beneficiary within the time stipulated in the contract.