Callers can say hello after connecting the phone! Go on: this is sb. Go ahead. May I speak to someone? /Is someone at home? But you can't ask: Who are you? The person who answers the phone can say: hello! Good morning/afternoon/evening. Then tell the other person your phone number or name. Such as: (this is) 353 1968. /I'm Jim.
Ask who the other person is, don't say: who are you? Who are you? /May I know your name? /Is that someone? (talking)?
Answer the phone on behalf of others, it is best to say: what name shall I give? /Who's calling, please? If you want to leave to make a phone call, you must say to the other party: please wait a moment. I'll ask him/her to call. Don't hang up, I'll talk to him/her. ) or stick to it for a while. Please wait a moment. On the other hand, if the person you are looking for is around, the person who answers the phone can say: looking for you or looking for you. )
If the person you want to call is not in, the person who answers the phone can say: sorry, he/she is. Or I'm afraid he/she is out. He/she is not in. If you ask the other party if they want to leave a message, say: Can I take a message for you? /Can I leave a message? /Do you want to leave a message?
If the caller wants the receiver to tell him what he is looking for, he can ask: Can you take a message for me? Please tell him (her) something. ) .../Tell him (her) that I called. Would you please tell him (her) to call me back later?
If the other party dials the wrong number, the caller can say: Sorry, you dialed the wrong number.
Wrong number. When the caller finds that he dialed the wrong number, he should say: Sorry, I dialed the wrong number.
If the line is busy or there is something wrong, you can say: The line is busy. The line is broken.