What preparations should a tour guide make before taking a tour?
Whether you are a new tour guide or an old tour guide, you should make the following preparations before taking the tour: Only when you are fully prepared will you feel at home in the process of taking the tour. Steps/methods of tool/raw material guide network (1) Business preparation 1. Master the information of the team. After receiving the task of joining a tour group, you should get as much information related to the group as possible from different channels, such as the cultural characteristics of the tourist destination, the level of the tour group, the language used, etc. Especially remember the group number of the tour group. 2. Grasp the basic information of members. Understand the basic situation of tour groups, including the number, age level, gender ratio, cultural quality, professional characteristics, religious beliefs, living habits and so on. Pay special attention to the special information of the tour group, such as whether there are special meals and whether there are disabled people. 4. Be familiar with other travel preparations. Such as hotel accommodation, tourist vehicles, transportation, luggage arrangements, etc. (2) knowledge preparation 1, familiar with the tour guide words to the scenic spots. Be familiar with the general situation of the scenic spots visited by the tourism team, such as sightseeing projects and activities, and pay special attention to the unfamiliar contents of the scenic spots, such as the opening hours of the scenic spots, the best sightseeing routes, the location of toilets, landscape characteristics, management regulations, etc. 2. Strengthen language expression ability. Before joining the tour group, we should strengthen our language expression ability and repeat some rare words and professional vocabulary of scenic spots to avoid pronunciation errors. 3. Prepare knowledge related to this tourism activity. After understanding the basic information of tourists, we should prepare some specialized knowledge, such as some professional terms, to closely cooperate with the mission of this group. 4. Prepare instant messages. Pay attention to the weather on the day of the tour, and remind the tour guide to make relevant preparations; There are also major news hot topics. To facilitate communication with tourists when necessary. (3) Mental preparation Because it is the first time for a new tour guide to join a group, it is inevitable that he will be a little nervous. Therefore, before joining a group, we should make the following preparations: relax, balance our mentality, adjust our emotions, keep our heads cool, and ensure that we have a relaxed and happy mood to join a group. (4) Personal spare items should be prepared for image preparation, such as pens and notebooks, personal medication, clothes, toiletries, identity documents, etc. (6) Other preparatory work