1. Inquire through payment platform. At present, the payment platform has cooperated with social security. You can query social security records through the platform social security payment query portal;
2. When going to the Shanghai social security agency, you can bring your real and valid ID card to the local social security agency for inquiry;
3. Online self-inquiry, log in to official website of Shanghai Social Security Bureau, click the "Personal Social Security Information Inquiry" window, enter my ID card and password, and inquire about my insurance information;
4. Call the social security telephone for inquiry, and call the national unified social security inquiry telephone number: 12333 for inquiry.
What if I can't find the social security certificate?
If the insurance certificate cannot be found during the inquiry, there may be the following two situations:
1. The employer has not insured you, so you can't find any personal social security information, but this situation is less likely.
2. The company has handled insurance for you, but there is an error in entering the name and ID number of the personnel, which makes it impossible to query the relevant social security payment information correctly.
In this case, you can contact the relevant person in charge of the insured unit in time to check whether there is insurance or whether the insurance information is correct.
How to print social security participation certificate
Take Alipay as an example. After entering Alipay, search for "Citizen Center" in the homepage search bar, then click in and select "Social Security Service", and then select "Print Insurance Certificate". After confirming that the above personal information is correct, you can click Print Now. If you don't have a printer at home, you can also save this page and take it outside for printing.
legal ground
People's Republic of China (PRC) Social Insurance Law Article 4 Employers and individuals in People's Republic of China (PRC) pay social insurance premiums according to law, and have the right to inquire about payment records and personal rights and interests records, and require social insurance agencies to provide social insurance consultation and other related services. Individuals enjoy social insurance benefits according to law and have the right to supervise the payment of their own units.