In addition, according to the contact information published by Gree Air Conditioning Company official website, the 400 telephone can provide users with services such as product consultation, service policy consultation, product maintenance and appointment installation.
Characteristics of after-sales service of Gree air conditioner:
1, professional services. Zhuhai Gree Electric Co., Ltd. is the world's largest specialized air-conditioning enterprise integrating R&D, production, sales and service. Gree air conditioning is the only "world famous brand" in China air conditioning industry.
2. The choice of auxiliary materials is strictly controlled. In the central air-conditioning project, the quality of installation auxiliary materials has a great influence on the service life of central air-conditioning. In order to ensure the perfect use effect of household central air conditioning, Gree insists on making high-quality air conditioners and implementing first-class construction standards, and at the same time has strict requirements on the quality of accessories and the details of air conditioning installation in order to be perfect.
3, the installation team often training. Gree's systematic training mechanism helps the installation team to improve the installation level. Every core dealer in home improvement has undergone three-level training, including product training, installation training and after-sales training. Installation training is divided into three levels, namely, theoretical training of installation knowledge, practical training of installation skills and assessment of installation skills, and the installation team is trained regularly to ensure excellent installation quality.
See Gree-Contact Us and Gree-Service Policy for the above contents.