1. Service, the college office is a comprehensive service department, serving departments, leaders, teaching and teachers and students. By establishing the external image of the department in the specific work, the purpose of the college office is to provide good service, and the office managers must establish a good service image and service consciousness in order to do a good job in the service of the secondary college office. As the director of the office, we should emphasize the establishment of service consciousness.
2. In many aspects, the college office is responsible for teaching, scientific research, student work, personnel, general affairs, state-owned assets management, file management, meeting arrangements and other work of the college as a whole. The office plays a coordinating role in dealing with all kinds of trivial, complicated and personal affairs. As the core of the college office, the office director should have good communication and coordination skills in order to carry out the office work better. To help leaders make decisions, we should be good staff assistants to college leaders. Do things comprehensively and carefully. Do things in place, not offside. At the same time, we should give timely feedback, do a good job of uploading and distributing, serve the leaders well and be their assistants.
Second, the three consciousnesses of being a good office director
1. overall situation consciousness: for the office work of the college, the so-called overall situation is the strategic layout related to the overall tasks and objectives of the school and the college, and it is related to the overall interests and fundamental interests of the whole school or the whole hospital and all the faculty. If we can't take care of the overall situation, local development will also be affected and restricted. As the director of the college office, in the daily complex office affairs, he will also encounter some temporary and sudden events, which are characterized by diversity and complexity in terms of service objects and work scope. Therefore, the director of the office must be required to have a sense of the overall situation, be able to see the problem from the overall situation, correctly understand the situation, focus on the development of schools and colleges, think about whether it is beneficial to the overall situation, and guide the work accordingly, absolutely obey and serve the overall situation, be good at handling the relationship between the overall situation and the local situation, and consciously work under the overall requirements and objectives of the whole school and the whole hospital without deviating from the work center. To cultivate the overall situation consciousness, we should also start with our daily life, pay attention to studying the Party's principles and policies, conduct in-depth investigation and study, and constantly improve our political theory literacy and ability to understand and grasp the internal relations of objective things.
2. Sense of responsibility: To be an office director is to enhance the sense of responsibility, which is the basis for all our work based on our existing posts. In the work, we constantly strengthen the sense of responsibility of wanting to be an officer, being willing to be an officer, and being able to be an officer. We love our jobs, dare to take responsibility, and live up to our mission. The daily work of the office director is almost trivial and complicated, but the mistakes in every link will affect the smooth development of the overall work, college or other functional departments. For example, the communication of daily documents and the spirit of the meeting, the issuance and delivery of notices, etc. It seems trivial, but everything will be related to the daily work of the college and the vital interests of the faculty. Nothing can be sloppy. If it is delayed, it will be a big deal. At the same time, responsibility is the premise of performing duties.
3. Service consciousness: the core work of the office is service, which is the fundamental purpose and purpose of the director of the college office. The director of the office mainly serves four objects: first, to provide direct staff and assistant services for college leaders; Secondly, serve all functional departments of the school, convey and implement the tasks assigned by each department; Third, to serve the faculty of our college, arrange teaching and research, employment assessment, job title evaluation preparation, workload verification, bonus distribution, etc. Finally, it is to serve the students of our college, such as writing certificates, applying for permits and stamping. Trivial and monotonous. Constantly enhancing the sense of service is to establish the concept of being willing to serve and dedication, and to be sincere. No matter leaders, teaching staff or students, no matter whether they do things or ask questions, they should be warm and thoughtful, deal with them in time and give satisfactory answers. We should take the initiative to serve the college leaders, or serve in advance, but we should not do what we are told. We should boldly innovate service methods and dare to put forward reasonable opinions and suggestions. Treat teachers with enthusiasm, sincerity, meticulousness and patience; Treat students, approachable, willing to think of students. We should persist in focusing on service, constantly innovate service methods, improve service level and quality, and win the trust of leaders, the understanding of departments, the support of colleagues and the welcome of students with high-quality and efficient services.
Third, three improvements of the office director.
1. Improving personal comprehensive quality: As a party member, it is the secret of the Conservative Party to always closely unite around the CPC Central Committee and be loyal to the party. As a college party member, whenever and wherever he is, he keeps a high degree of consistency with the school and the Party committee of colleges and universities, and always adheres to the purpose of serving the people wholeheartedly. At ordinary times, we should pay attention to learning the advanced theoretical knowledge of the party to arm ourselves and exercise ourselves. Secondly, we should have all kinds of proficient business abilities, master the duties of the office director, and earnestly perform various functions. In addition, we should master computer-related skills, be familiar with all kinds of office software, and pay attention to cultivating good writing ability and language expression ability.
2. Improve the ability of management and communication and coordination: the director of the office should establish the overall awareness, coordinate the interests of all parties, mobilize all positive factors, unify the pace of thinking, unite people's hearts, form a joint force, and optimize the overall function of the office management system. There are many things in the office, which are related to all parties. Without timely and accurate management, it is impossible to ensure the normal operation and orderly development of the work. Comprehensive coordination involves a wide range, including work coordination, information coordination and relationship coordination. Work coordination includes daily management coordination, document coordination, meeting coordination, central work and other work coordination. Information collaboration refers to opening up a variety of information channels, and making the office a meeting point of all kinds of information through information collection, processing, processing and transmission. Relationship coordination includes leadership coordination, horizontal coordination and internal and external coordination, aiming at adjusting and improving various relationships and avoiding or reducing various frictions. The basic requirement of coordination is to adhere to principles and pay attention to methods. First of all, we should correctly grasp the coordination principles of fairness and justice, unified leadership and sincere service. Secondly, flexible ways of coordination are used: regarding things instead of people, fully respecting, obeying orders, not fighting for power and profit, and the staff not being offside, coordinating the official activities of superiors; Treat subordinates equally, help them enthusiastically, be strict with them, set an example, invite contributions and reward them, and do not overstep their authority and interfere indiscriminately. Internally, we should put ourselves in a correct position, sing "harmony is precious", play concerto well, create a good internal atmosphere, communicate with the outside world in many ways, establish "Internet", win the support of external forces, and create a good external environment for the reform and sustainable development of the school.
3. Improve innovation ability: the office director should actively adapt to the needs of the new era, establish a sense of innovation, constantly explore, explore and creatively carry out his work. Innovation is the soul. If you don't innovate, you will retreat if you don't advance. First of all, innovate ideas and open up working ideas. Concept innovation is the creation and innovation of ideas, which requires the director of the office to emancipate his mind, overcome the psychology of ruthlessness, self-restraint, self-reliance, self-seeking, habitual and conformity, dare to get rid of the shackles of old ideas and bear the fruits of innovation through practice. Concept innovation is the forerunner of all kinds of innovation work, and it is a dynamic and endless process. Secondly, organizational structure innovation, improve the quality of personnel. In the new era, as the main body of running a school, schools communicate with the society more and more frequently. The organizational form of the office should be changed from the current linear to the flat elastic combination, and the task-based organizational team should be advocated. In addition, it is also necessary to cultivate departmental employees into all-round talents, so as to improve the overall quality of team members. Innovate working methods and improve work performance. The director of the office should strive for a high starting point, high standards and high quality products in both government affairs and affairs management. At the same time, he should constantly sum up new experiences, absorb and digest the achievements of predecessors, explore new methods, create flexible and feasible working methods, and strive for first-class work performance.
Fourth, the significance of being the director of the college office.
Secondary colleges in colleges and universities are the basic units of party and government management in schools. As a comprehensive department of the college, the college office is the window to the outside world and the comprehensive office at the grass-roots level of colleges and universities. It undertakes the important responsibilities of managing various government affairs, coordinating relations and providing good services, and plays the role of connecting the preceding with the following, coordinating the left and right, and communicating inside and outside. An excellent office director is good at management and communication, which is of great significance to the development of the department.