Example: Xiao Li, a marketer, visited a customer as usual. It is said that this customer is Xiao Li's related household and should be easy to communicate with. That morning, the customer was punished by the regulatory authorities because of product quality problems, and he was in a very bad mood. When Xiao Li visited in the afternoon, no matter how Xiao Li communicated, the customer refused and finally had to give up. After discovering the problem, Xiao Li continued to visit after the customer commendation meeting and quickly reached an agreement with the customer. This is a typical successful case of situational marketing.