The operation is simple, convenient and quick: short message in hand, one-click sending. You don't need to apply for registration, just send the business content to 95588, you can get professional answers and help, and enjoy ICBC's 7*24 personal financial services anytime and anywhere.
Advanced technology and low cost: relying on ICBC's powerful R&D technology and highly centralized electronic service system, all services of SMS customer service are free (except SMS communication fees charged by communication operators). Rich in functions and professional in service: ICBC recently launched the "SMS Digital Menu" function, which can not only inquire about account information and obtain the latest financial information at any time, but also consult ICBC's various businesses. A customer service team with proficient business, thoughtful service and excellent quality is waiting for your consultation.
The SMS menu is as follows:
1. Balance inquiry: write "1# card number or account password dynamic password or inquiry password", or "balance inquiry (or CXYE)# card number or account password dynamic password or inquiry password";
2. Bank inquiry: write "No.2 card number or account number" or "Bank (or KHH)# card number or account number";
3. Integral inquiry: write "3# card number or account number password dynamic password or inquiry password" or "integral inquiry (or CXJF)# card number or account number password dynamic password or inquiry password"; In addition, you can also view the quotation, repayment amount, credit card bill, credit card limit and so on. If you want to know more detailed SMS format template, you can edit the number "95588" immediately and send it to 95588 for collection.
Activity 1: "Send text messages to win gifts". During September1-February 3 1, all customers who have experienced 95588 SMS customer service will have the opportunity to participate in the lucky draw, and 300 customers will be randomly selected every month and announced on the ICBC portal. The prize will be a prepaid phone card worth 50 yuan.
Activity 2: "Experience self-help SMS to win exquisite gifts". From 1810.20 to18.20, customers who use self-service functions such as balance inquiry, bank inquiry and precious metal price inquiry can participate in the lucky draw. On June 5438+0 12, 500 people will be selected every month and published on the ICBC portal.