1 Your number is currently in an abnormal opening state, such as loss reporting due to downtime. I suggest you open this number and try again.
2 Your mobile phone has put the short message into the trash can, or the mobile phone security software has intercepted the short message, you can look in the short message trash can first or the software has intercepted it;
Hardware factors cause your mobile phone to receive short messages abnormally, so it is recommended that you change your mobile phone for testing.
2. If you mean that you can't receive the customer service reply information when accessing the online customer service consultation, it doesn't rule out that there is an abnormality in the system upgrade of the current outlet lobby or mobile phone lobby. I suggest you try to access the consultation again.
3. If this is not the case, please contact Unicom's manual customer service for details. The actual situation is subject to local policies.
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