For example, "Hot pot or barbecue at night?" "Are you coming to our company for cleaning or security?"
As shown above, closed questions contain answers, and the general structure is "You want +(action)+(a or b)", but in the first example, the scope is fixed at "night" instead of noon or morning.
In the second example, the scope is fixed at "our company", which is neither a company nor b company.
2. Open-ended questions: the answers are not limited, and they are completely open.
For example, "What shall we eat?" "What do you want to do?"
As shown above, the questions are very broad and there is a lot of room for answers. There is no scope or answer in the question.
3. List communication skills:
(1) Compensation Compliment Method: Compliment communication skills. Avoiding its sharpness and its spirit means not to praise what others know, but to praise what others don't know.
For example, A is rich. We can't praise him for being rich, but we can praise him for being kind.
(2) packaging bad news: packaging bad things that will be told to others. There are usually two ways: bedding and comparison. The foreshadowing method is to divide a bad news into several smaller pieces. Contrast is to make up a bigger bad news first, and then tell him the bad news.
For example, if you got 80 points in the final exam, you can tell your parents that you failed first, and then tell them that you got 65 points when they are a little unhappy. At that time, they will feel good, but it is better than failure.
(3) Don't "grab credit": Psychology has found that when people find that leaders show signs of individualism, they will become indifferent or even hostile. On the contrary, leaders who hide behind the scenes and rarely show up will be universally respected.
Extended data:
Matters needing attention in communication:
1, when you go to other people's homes, you can be a host, and even often advise you to leave when you have tea or make suggestions to watch TV. People always remind others to do something unimportant when they feel speechless. Stay any longer, and you may not be welcome.
You report to your boss. His eyes are not focused on you, or his fingers are inadvertently buckled on the table. It is likely that he is not satisfied with your report. If his feet were shaking under the table when you went in, and his feet suddenly stopped shaking when you spoke, then he has taken a keen interest in your words.
When talking to a new acquaintance, his hand is always inadvertently placed on his chest, which shows that he is still wary of you, so it is better to be cautious before making him believe you.
On the wine table, a person who frequently toasts you either wants something from you, is grateful to you, or is hostile to you, so you should analyze whether you belong to the former or the latter as soon as possible. The former will quickly lead the topic to him, and the latter will make you intoxicated.
A person sends you an invitation, and when you carry it out cheerfully, he suddenly looks around and talks about him. In fact, his invitation was just a slip of the tongue. Don't pursue it unless you want to make him angry.
6. It's much more terrible not to tell you your own mistakes, especially when two people are competing for work.
7. A person who always boasts in front of you is not proud. His heart is just the opposite of his boastful appearance, and he is a person with extreme inferiority. His boasting is just to cover up his inner inferiority.
No matter what happens, you should first think about whether you have done anything wrong. If you are right (that's impossible), put yourself in the other person's shoes and feel their feelings.
9. Adapt yourself to the environment, because the environment will never adapt to you. Even if it is a very, very painful process.
10, be generous. If you are not generous, learn to be generous. If generosity really hurts you, pretend to be generous
1 1, low-key, low-key, low-key (even lower-key than temporary workers, maybe you are not as good as temporary workers for several years in the eyes of others).
12, don't spare your cheers. (will praise people. A good compliment will make people feel very happy, but don't go too far to disgust them. )
13, be polite. Look each other in the eye when you say hello.