"12304" is the official telephone number of China Railway Customer Service Center, which mainly provides services such as railway passenger transportation, freight transportation, fare inquiry, refund and change. This is not a court summons.
In China, if you need to bring a lawsuit to the court, you should call your area code+12368, which is the national court litigation service hotline. In addition, you can also go directly to the court for on-site consultation, or conduct online consultation through the China court network.
Please note that any phone call asking you to pay in advance or provide sensitive personal information may be fraudulent. Before you do anything, please make sure that you are communicating with a legitimate organization. If in doubt, you can consult the local public security organ or consumer protection agency.
Matters needing attention in prosecution
1. Confirm the qualification of litigation subject: the plaintiff must be a citizen, legal person or other organization with direct interest in this case.
2. Choose the appropriate court to be sued: according to the nature of the case and the principle of territorial jurisdiction, choose the appropriate court to prosecute.
3. Prepare sufficient evidence: Evidence is the key to litigation, and relevant evidence must be fully collected, sorted out and preserved.
4. Pay attention to the limitation of action: different cases have different limitations of action, and exceeding the limitation may lead to invalid prosecution.
5. Abide by litigation procedures: conduct litigation according to the prescribed procedures, such as submitting a complaint and attending a trial.
6. Reasonable protection of rights and interests: in the process of litigation, protect your rights and interests reasonably and avoid excessive claims or giving up legal rights.
7. Seek professional help: If you are not familiar with legal procedures, you can seek the help of lawyers or legal professionals.
8. Pay attention to confidentiality: In the process of litigation, we should pay attention to protecting personal privacy and business secrets and avoid revealing important information.
9. Deal with disputes rationally: try to resolve disputes through consultation and mediation to avoid intensifying contradictions.
10. Pay attention to the execution of the judgment: if you win the case, you should apply for the execution of the judgment in time to ensure that your rights and interests are realized.