10085 is a mobile outgoing call, which is usually sent to customers from the mobile terminal. It mainly recommends mobile phones, 4G activities and participation in questionnaires to customers.
And 10086 is a mobile automatic customer service hotline. Unless you are a very important mobile customer or have any activities, under normal circumstances, 10086 will not call you on its own initiative. At the same time, 10086 also has short message service. You can check the phone bill, buy traffic, change packages and so on. , very convenient. 10086 provides customers with 24-hour all-weather service.
Extended Information 10085 China Mobile Communication Co., Ltd. has a centralized telephone sales channel throughout the network and has the ability to access and support the national hotline sales.
Telephone manager service is a special upgrade service for the target customers served by mobile companies, focusing on maintaining and maintaining middle and high-end customer groups. We mainly provide customers with consumption analysis and corresponding product solution services by calling out 10088, and provide targeted and personalized intimate services with 10088 as the contact link.
Different from 10086, the telephone manager service of 10088 not only provides consulting, troubleshooting, business handling and other services, but also aims at the important needs of customers and the characteristics of telephone service.